Service Desk Engineer intern

7 days ago


Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES) 

Job Overview: 

As a Service Desk Intern, you will assist in providing technical support to end users within the organization. This position will offer exposure to IT service desk operations, troubleshooting, and technical problem-solving, allowing you to learn and develop foundational IT skills. 

What's for the Candidate:

  • Hands-on experience with IT support processes and tools. 
  • Mentorship from experienced IT support professionals. 
  • Exposure to troubleshooting and resolving common technical issues. 
  • Opportunity to build basic IT skills and develop career pathways in tech support.

Key Responsibilities: 

  • Assist in handling IT support tickets related to hardware, software, and network issues. 
  • Learn to troubleshoot basic computer problems under supervision. 
  • Support in maintaining the knowledge base by documenting solutions to frequent issues. 
  • Help escalate complex issues to senior engineers or specialized teams. ⢠Provide remote and on-site support to end users for routine technical problems.

Requirements: 

  • Basic understanding of computer hardware, operating systems, and common software applications. 
  • Strong communication and problem-solving skills. 
  • Willingness to learn and ability to adapt to new technologies. 
  • Currently enrolled in a degree program related to IT, computer science, or a relevant field.

Job Location: Remote/Hybrid/In-Office

Note: To accomplish our vision, our Flagship Event 'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

By submitting your application you accept the Terms and Conditions.



  • Mumbai, Maharashtra, India impact pvt Full time ₹ 6,50,000 per year

    Role : International IT Service DeskExperience : Min 2 years into International Service DeskLocation : MumbaiSalary : Up to 6.5 LPAEducation : GraduationSkills : Office 365, troubleshooting, Office 365, SLA, TicketNotice : ImmediateJob Types: Full-time, PermanentPay: Up to ₹650,000.00 per yearBenefits:Provident FundWork Location: In person


  • Mumbai, Maharashtra, India impact pvt Full time ₹ 1,04,000 - ₹ 6,50,000 per year

    Role : Global Service DeskExperience : Min 2 years of experience into International Service Desk or International Technical SupportEducation : GraduationSkills : Office 365, Troubleshooting, Ticket, SLA, Ticket, ConfigurationNotice : Immediate to 15 DaysLocation : MumbaiSalary : Up to 6.5 LPAShift : US ShiftJob Types: Full-time, PermanentPay: Up to...


  • Mumbai, Maharashtra, India Aletheia Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Roles and ResponsibilitiesProvide technical support to end-users through phone, email, or in-person interactions.Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals.Manage IT service desk tickets using ticketing tools such as [insert tool names].Collaborate with internal teams to resolve complex technical...


  • Mumbai, Maharashtra, India Wipro Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...


  • Mumbai, Maharashtra, India Programming Full time

    Notice Period: Immediate to 15 days Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. - Develop and implement service desk...


  • Mumbai, Maharashtra, India TECEZE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Title: Multilingual IT Service Desk Engineer (L0/L1 Support)Location: RemoteKey ResponsibilitiesCustomer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience.Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac,...


  • Mumbai, Maharashtra, India ABL group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Be the change Behind EnergyABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors. With the deepest pool of expertise across marine and engineering disciplines, we operate in more than 300 locations worldwide.As an...


  • Mumbai, Maharashtra, India TISTEPS PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    JOB TITLE : Service Desk Engineer - Mumbai QUALIFICATION : Bachelor's degree in computer science, or related field (or equivalent work experience). CERTIFICATIONS : ITIL, CompTIA A EXPERIENCE : Minimum 4-6 years of hands-on experience in ServiceDesk & Remote Desktop Support. REPORTING TO : SDM Key Responsibilities : 1. Call Handling -...


  • Mumbai, Maharashtra, India ABL group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Be the Energy Behind ChangeABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors, offering the deepest pool of expertise across marine and engineering disciplines in more than 300 locations globally.Now, we're...


  • Mumbai, Maharashtra, India Aletheia Technologies Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Roles and ResponsibilitiesManage day-to-day operations of the IT service desk, ensuring timely resolution of customer queries and issues.Coordinate with vendors related to hardware & software product.Provide excellent customer service by responding promptly to user requests for assistance with IT-related matters.Maintain accurate records of all incidents,...