
Service Desk Engineer intern
7 days ago
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Job Overview:
As a Service Desk Intern, you will assist in providing technical support to end users within the organization. This position will offer exposure to IT service desk operations, troubleshooting, and technical problem-solving, allowing you to learn and develop foundational IT skills.
What's for the Candidate:
- Hands-on experience with IT support processes and tools.
- Mentorship from experienced IT support professionals.
- Exposure to troubleshooting and resolving common technical issues.
- Opportunity to build basic IT skills and develop career pathways in tech support.
Key Responsibilities:
- Assist in handling IT support tickets related to hardware, software, and network issues.
- Learn to troubleshoot basic computer problems under supervision.
- Support in maintaining the knowledge base by documenting solutions to frequent issues.
- Help escalate complex issues to senior engineers or specialized teams. ⢠Provide remote and on-site support to end users for routine technical problems.
Requirements:
- Basic understanding of computer hardware, operating systems, and common software applications.
- Strong communication and problem-solving skills.
- Willingness to learn and ability to adapt to new technologies.
- Currently enrolled in a degree program related to IT, computer science, or a relevant field.
Job Location: Remote/Hybrid/In-Office
Note: To accomplish our vision, our Flagship Event 'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).
By submitting your application you accept the Terms and Conditions.
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