telecaller - healthcare
6 days ago
Company Description
emHealth (Electronic and Mobile Health) is dedicated to making quality healthcare affordable and easily accessible to everyone. Our vision is centered on providing effective healthcare solutions that cater to the needs of the common person. Join us in our mission to bridge the gap between quality healthcare and those who need it most.
Role Description
This is a full-time on-site role for a Telecaller - Healthcare, located in Chennai.
The Telecaller shall be
- responsible for taking incoming calls as well as outbound designated calls (not cold calling)
- scheduling appointments, and providing information about healthcare services.
- Other duties include handling customer enquiries
Shift timings 1 pm till 10 pm
Qualifications
- Excellent communication and interpersonal skills
- Proficiency in using telecommunication systems and customer service skills
- Basic understanding of healthcare services and terminology
- Ability to work independently and be a proactive member of the team
- Previous experience in a healthcare setting is a plus
- Confident in handling patient concerns and queries professionally
- Proficiency in local languages is an advantage
languages required - Tamil and English
Preferred languages Hindi and/or Kannada
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