telecaller - healthcare

6 days ago


Chennai, Tamil Nadu, India emHealth Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Company Description

emHealth (Electronic and Mobile Health) is dedicated to making quality healthcare affordable and easily accessible to everyone. Our vision is centered on providing effective healthcare solutions that cater to the needs of the common person. Join us in our mission to bridge the gap between quality healthcare and those who need it most.

Role Description

This is a full-time on-site role for a Telecaller - Healthcare, located in Chennai.

The Telecaller shall be

  1. responsible for taking incoming calls as well as outbound designated calls (not cold calling)
  2. scheduling appointments, and providing information about healthcare services.
  3. Other duties include handling customer enquiries

Shift timings 1 pm till 10 pm

Qualifications

  • Excellent communication and interpersonal skills
  • Proficiency in using telecommunication systems and customer service skills
  • Basic understanding of healthcare services and terminology
  • Ability to work independently and be a proactive member of the team
  • Previous experience in a healthcare setting is a plus
  • Confident in handling patient concerns and queries professionally
  • Proficiency in local languages is an advantage

languages required - Tamil and English

Preferred languages Hindi and/or Kannada


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