Receptionist and Telecaller

5 days ago

Nanganallur Chennai Tamil Nadu, India bm clinics Full time

**Job Title**: Telecaller
**Location**: Nanganallur, Chennai
**Timings**: 10:00 AM to 7:30 PM

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to follow up with prospective and existing patients.
- Provide information about clinic services, pricing, and appointment availability.
- Schedule appointments and maintain an organized calendar.
- Address patient queries, ensuring clear and accurate information.
- Maintain patient records and update information in the clinic's database.
- Handle patient concerns with professionalism and empathy.
- Meet daily and weekly call goals as set by the clinic management.

**Requirements**:

- Previous experience in telecalling or customer service is preferred but not mandatory.
- Excellent verbal communication and interpersonal skills.
- Ability to manage time effectively and meet deadlines.
- Basic computer skills, including proficiency in Microsoft Office.
- Ability to multitask in a fast-paced environment.
- Knowledge of healthcare services or willingness to learn about clinic procedures is a plus.

**Preferred Skills**:

- Strong listening skills and attention to detail.
- Friendly and patient-oriented attitude.
- Goal-driven and ability to work with mínimal supervision.

**Salary**:
Competitive salary based on experience.

If you're looking to be part of a dynamic clinic and enjoy helping patients, we'd love to have you join our team

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Overtime pay

Application Question(s):

- Are you willing to work in nanganallur

**Experience**:

- Telemarketing: 1 year (preferred)
- Telecommunication: 1 year (preferred)
- Medical receptionist: 1 year (preferred)
- Front desk: 1 year (preferred)

**Language**:

- English (preferred)
- Tamil (preferred)
- Hindi (preferred)

Work Location: In person

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