Senior Technical Writer

5 days ago

Bengaluru, Karnataka, India Sound of the Sun Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Position:
Technical Lead

Location:
Bengaluru

About the Role

We are seeking an experienced
Technical Writer

to create clear, concise, and comprehensive documentation for our Traffic & Vehicle Management Application. The ideal candidate will have a strong understanding of software systems. You will work closely with system architects, developers, and operations teams to translate complex technical concepts into user-friendly documentation, process guides, and API references. Your work will help internal teams, stakeholders, and external partners understand, use, and maintain the system efficiently.

Key Responsibilities

  • Develop and maintain comprehensive technical documentation for the platform, including system architecture, workflows, APIs, and integration guides.
  • Translate complex technical concepts, regulatory requirements, and operational processes into clear, accurate, and accessible content.
  • Collaborate with system architects, developers, DevOps, and operations teams to gather information, clarify technical details, and ensure documentation accuracy.
  • Create user manuals, standard operating procedures (SOPs), release notes, and training materials for internal and external stakeholders.
  • Ensure documentation meets organizational standards for clarity, consistency, and usability.
  • Document security and privacy protocols for sensitive data in compliance with regulatory requirements.
  • Maintain version-controlled documentation aligned with software updates and system changes.
  • Contribute to knowledge management practices, including creating templates, style guides, and best practices for technical writing.

Requirements

  • 5–8 years of experience in technical writing, preferably for large-scale software
  • Strong understanding of software systems, APIs, and cloud/on-premise architectures.
  • Familiarity with data security, privacy, and regulatory compliance for sensitive systems.
  • Ability to collaborate with technical and non-technical teams to gather accurate information.
  • Excellent written and verbal communication skills, with the ability to simplify complex concepts.
  • Experience with documentation tools (e.g., Confluence, MS Word, Markdown, Adobe FrameMaker) and version control systems (Git preferred).
  • Knowledge of traffic management, transportation systems, or vehicle management platforms is a plus.

Educational Qualification

  • Bachelor's or Master's degree in Computer Science, Information Technology, Technical Communication, or a related field.

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