Senior Technical Writer

3 days ago

Bengaluru, Karnataka, India SecPod Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Location
: Bangalore (work from Office)

Experience
: 2–8 years (preferably)

Employment Type
: Full-Time

Job Description:

We are looking for a Senior Technical Writer
with
5–8 years of experience
in creating high-quality technical content for software products. This role demands strong technical acumen, attention to detail, and the ability to convert technical concepts into clear, concise, and user-friendly documentation. Experience in the
cybersecurity domain
and SaaS-based solutions will be a significant advantage.

Key Responsibilities:

  • Develop and maintain various forms of technical documentation including:
  • User Manuals, Administration Guides, API Documentation, Integration Guides
  • Knowledge Base Articles, Release Notes, Product Videos, In-App Help
  • Collaborate closely with
    Product Management, Product Architects, Engineering and QA
    teams to understand product features and customer use cases.
  • Write documentation for technical audience (security admins, IT admins, CISO).
  • Gain a deep understanding of the products and services to effectively document features, functionality, and best practices.
  • Create content strategies to improve product adoption, usability, and customer satisfaction.
  • Participate and stay aligned with product development cycles to ensure documentation readiness for each release.
  • Manage documentation projects with minimal supervision, driving schedules and reviews independently.
  • Apply structured writing principles, maintain consistency in terminology, and adhere to brand and documentation standards.
  • Review peer content, provide constructive feedback, and mentor junior writers where applicable.

Skills and Experience:

  • Bachelor's degree in computer science engineering or equivalent technical writing experience.
  • 5–8 years of experience in technical writing, preferably within a product-based company and with exposure to SaaS-based products.
  • Strong technical background with the ability to grasp and explain cybersecurity and IT concepts clearly.
  • Strong writing and editing skills, with a keen eye for detail and clarity.
  • Experience working in the cybersecurity domain is a plus.
  • Proficiency in
    authoring tools
    (e.g., Adobe RoboHelp, Markdown, XML).
  • Familiarity with
    APIs, YAML, JSON, REST APIs
    , and ability to document technical integration scenarios.
  • Exposure to
    Content Management Systems (CMS),
    version control systems (
    Git, Bitbucket
    ), and issue tracking tools (
    JIRA
    ).
  • Excellent communication and collaboration skills.
  • Familiarity with localization and internationalization of technical content.
  • Ability to work independently and as part of a team in a fast-paced environment.

A proactive, innovative mindset with the ability to adapt quickly to changing requirements and emerging tech

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