Senior Technical Writer

Senior Technical WriterSummaryTitle:Senior Technical WriterID:2407Location:Bangalore, IndiaDepartment:Content SolutionsMore about this job >DescriptionInnovatia Content Solutions is an industry leading content solutions provider with expertise in the Information Technology, Telecommunications, and Energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this through learning and documentation solutions, including operational and technical content development and management, customized eLearning development, and content strategy and architecture services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. Technical writers work with internal and external organizations to develop, plan, and write/edit internal and external technical documentation. Work requires use of the appropriate editorial/logical methodologies and process management. Writers must ensure that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material.ResponsibilitiesResearches and analyzes the customers documentation requirements; creates doc plans; writes technical documentationDemonstrates advanced skills in using DITA XMLbased authoring toolsPerforms risk analysis, identifies potential issues, and creates work estimates for doc projectsQuickly learns and adopts technology, tools, and processes in a fast-paced environmentGrasps complex technologies with a strong analytical and technical aptitudeResearch new trends in information and service deliveryLeads initiatives to improve content quality and usability and to improve team processes; contributes to strategy discussionsApplies proven leadership skills to team building and mentoring junior and intermediate writersImplements information architecture methodologies and techniquesDemonstrates in-depth understanding of Agile and Waterfall development methodologiesPossesses in-depth understanding of telecommunications, cloud, and networking domainsFinds creative and practical solutions to complex problems related to the creation and maintenance of documentation setsWorks with limited or no supervision to pursue established goals and resolve issues as they ariseAdapts writing style to project requirements; applies principles of minimalismQualificationsWell versed in DITA authoring and publishing XML tools, Networking technologies and Agile methodologyBackground in Cloud technologies is an assetMust possess strong technical aptitude to grasp complex technologies, specifically in the IT networking and software development domainExcellent written and spoken communication skillsBenefits at InnovatiaComprehensive Health Insurance policyEmployee Wellness Program with focus on mental healthRobust reward and recognition programsCompany incentive programs offeredAttractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time offAmple growth and learning opportunitiesRemote work opportunitiesFocus on work/life balanceImmigration Program supporting immigration to Canada for eligible employeesWe thank all candidates for your interest, however, only those selected for an interview will be contacted.At Innovatia we are building and leveraging a best-in-class global workforce that embraces diversity, equity, and inclusion. Innovatia is an equal opportunity employer.