Technical Writer

16 hours ago

Bengaluru, Karnataka, India Talent Sketchers Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Technical Writer

7+ Years

Remote Opportunity

Role overview

Were looking for a Senior Technical Writer who can own the end-to-end documentation experience for our platform - from API references and developer guides that accelerate integration, to release notes and enablement content that empower customers and partners to get the most value from our products. Sitting at the intersection of Engineering, Product Management, and Customer Success, youll be the voice that makes every release not just understandable, but impactful, ensuring our innovations are supported by clear, accurate, and actionable documentation. Your work will be essential in helping external developers build faster, while giving higher-ed program administrators and customer-facing teams the confidence to adopt new capabilities with ease.

Key responsibilities

  1. API documentation

Write and maintain developer-facing docs (API references, authentication flows, request/response examples, SDK usage).

Collaborate with Engineers and Product Managers to ensure accuracy and clarity.

Build quickstart guides and code samples that accelerate integration.

  1. Release notes

Write and maintain release notes, help guides, Whats New updates, and product announcements.

Translate technical changes into customer-friendly language.

Partner with PMs and CS to ensure docs align with enablement needs.

  1. User & Admin guides

Create step-by-step guides, FAQs, and best practices for admins and end-users.

Keep knowledge base and product help center current and searchable.

  1. Documentation infrastructure

Define templates, style guides, and standards for consistent docs.

Manage tooling (e.g., Swagger, Confluence, Git-based docs, CMS). ???

Proactively identify gaps and propose improvements to the documentation experience.

Qualifications

  • 5+ years experience as a Technical Writer (developer and product documentation).
  • Strong ability to write for both technical (engineers, developers) and non-technical (admins, end users) audiences.
  • Familiarity with API documentation tools (Swagger, Readme, ???, etc.).
  • Exposure to HTML/Markdown, Git workflows, or docs-as-code.
  • Experience producing release notes and product launch content.
  • Excellent written communication and information design skills.
  • Comfortable collaborating cross-functionally with engineering, product, and CS.
  • Experience in SaaS developer platforms a bonus

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