Analyst – Manufacturer Operations

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Job Details
Perform first responder duties for all inbound supplier shipments where exceptions occur by creating and sending incident reports to our Manufacturer partners and tracking to resolution. Manage Manufacturer outbound exceptions that are sent to MODS from our Distribution Center network and work towards resolution. Assist with Customer (Dispenser) exceptions that are sent to MODS from Customer Service and work towards resolution as needed. Work with Distribution Operations and Cencora's manufacturer partners to track and resolve logistics and product packaging issues that affect operational productivity and/or compliance. Works closely with suppliers and other functional areas to improve inbound data quality and resolve missing data and errors. Evaluates, develops and implements process improvements that improve effectiveness and improves the quality or magnitude of the end result. Provide technical and analytical support to Strategic Global Sourcing team. Additional responsibilities as determined by the Manufacturer Operations & Data Services team.

• Bachelor's degree in Business Administration, Information Technologies, Pharmacology, or related field.
• 2-4 Years of operations, or supply chain, experience, preferably in the pharmaceutical industry.
• Experience in managing operational incidents and resolution processes.
• Experience developing and improving business processes.
• Excellent oral and presentation skills, ability to work at all levels in the business internally and externally.
• Project management experience.
• Proficiency in Microsoft Word, PowerPoint and Excel.
• Ability to communicate effectively both orally and in writing
• Knowledge of Cencora policies, programs & services and products
• Strong interpersonal skills
• Strong organizational skills; attention to detail
• Strong analytical skills
• Ability to implement processes resulting in satisfactory audit practices
• Strong computer skills in order to operate effectively with company systems and programs; knowledge of Microsoft Word, Excel and Outlook

**What Cencora offers****
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

**Affiliated Companies****
Affiliated Companies: AmerisourceBergen Services Corporation

*Equal Employment Opportunity*
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned