Telecaller (Real Estate - Pre Sales)

2 weeks ago


Lake Town Kolkata West Bengal, India Silver Villa Constructions Pvt. Ltd. Full time ₹ 15,000 - ₹ 24,000 per year

About the role

You'll work at a real estate company, calling old and new clients to qualify them for a site visit or sales discussion, reply to social messages, and audit feedback from previous visits—all while keeping clean notes in Zoho Bigin.

What you'll do

  • Call new enquiries within 15 minutes; qualify diligently (decision-maker, budget, timeline, area, loan need).
  • Call past/old leads to re-engage, update status, and progress them to visit/booking.
  • Reply to social messages (WhatsApp/FB/IG) with clear, polite written responses.
  • Audit post-visit feedback: reach out after visits, capture concerns/NPS, and log next steps; close the loop with Sales Associates.
  • Offer two site-visit slots, confirm, and trigger WhatsApp confirmation.
  • Record call/chat outcome, notes, and next action immediately in Zoho Bigin.
  • Share accurate basics (price range, location, travel time) and escalate hot prospects promptly.

Must-haves

  • Clear speaking voice, steady pace, polite/confident tone.
  • Fluent Bengali/Hindi; working English; clean WhatsApp/chat writing.
  • Patient listener; asks follow-ups; handles objections calmly.
  • Disciplined documentation; comfortable with daily call targets.
  • Basic Excel/Google Sheets; headset + stable connection; okay with Thursday week-off.

Good to have

  • Telecalling experience (real estate/education/finserv).
  • Exposure to CRM and WhatsApp Replies

Compensation

  • ₹15,000–25,000 (Based on our evaluation)

Job Type: Full-time

Pay: ₹15, ₹24,000.00 per month

Ability to commute/relocate:

  • Lake Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Telecommunication: 1 year (Preferred)

Language:

  • Bengali (Required)

Work Location: In person



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