Store Supervisor

2 weeks ago


Mumbai, Maharashtra, India Tynimo Store Full time ₹ 6,00,000 - ₹ 8,00,000 per year

ROLE AND ELIGIBILITY CRITERIA

Role/Position:
Store Supervisor

Reporting to:
Store Manager

Location:
Chhatrapati Shivaji Maharaj Airport Mumbai

KEY RESPONSIBILITIES:


• Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)


• Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns


• Adhering and driving company policies, Store SOP, and employment standards


• Be a role model in cashiering and assist in POS training and provide support to new & existing team members.


• Ensuring achievement of sales targets which have been set for the store and categories.


• Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock.


• Managing & resolving customer complaints and queries


• Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.


• Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.


• Working on adequate learning and development of the team through on job training, VM training, product training etc.


• Managing Inward & Outward of stocks and inventory management


• Work as part of a team of Sales Advisors always demonstrating that the customer comes first.


• Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.

SKILLS REQUIRED:


• Commercial Acumen


• Customer Focus


• Managing Teams


• Effective communication


• Role modelling


• Planning & Organising


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