Training Manager

5 hours ago

Bengaluru Hyderabad Mumbai, India Urban Company (UC) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location: Mumbai / Bangalore / Hyderabad

What Youll Do:

  • Lead all training programs for professionals offering home cleaning services in allotted city.
  • Develop and refine training content, ensuring it aligns with industry standards and best practices.
  • Provide hands-on training and support to professional partners on standard operating procedures (SOPs) to ensure the delivery of high-quality services.
  • Implement strategies to improve service quality through training interventions.
  • Lead a team of professionals, providing guidance and support to ensure consistent training delivery across all locations.
  • Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs.
  • Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address gaps.
  • Stay updated on industry trends and best practices in training and development for blue-collar workers.

What We Need:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • 5+ years of experience in top-tier Hotels, Facility Management, or Startups, with a focus on training and development.
  • Strong leadership and communication skills, with the ability to inspire and motivate teams.
  • Proven experience in managing teams of professionals, preferably in hotels or facilities management.
  • Demonstrated expertise in developing and delivering training content for blue-collar workers.
  • Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Passion for delivering exceptional customer experiences and driving continuous improvement.

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