Customer Support Agent

5 days ago


Wagle Estate Thane Maharashtra, India Pretty Child Full time ₹ 84,000 - ₹ 4,20,000 per year

Job description:

Job Title: Customer Support Associate (Night Shift | Mumbai Office)

Salary: Up to ₹35,000/month (Based on last drawn salary)

Location: Mumbai (Work from Office)

Job Type: Full-time, Non-sales, Non-target, Customer Support

Shift: 5 days/week | 2 rotational offs | Pure night shift

Job Summary:

We are seeking dedicated and empathetic individuals to join our team as Customer Support Associates. In this role, you will handle customer inquiries through calls, emails, and chats, providing timely and effective solutions while ensuring a high level of customer satisfaction. This position is facilitated through a third-party agency.

Key Responsibilities:

Respond promptly to customer queries via calls, emails, and chats.

Eligibility Criteria:

12th Pass with a minimum of 6 months BPO experience, OR

Graduate (Freshers are welcome to apply)

Excellent verbal and written communication skills.

Skills Required:

Proficiency in English communication (both verbal and written).

How to Apply:

Interested candidates are requested to send their updated resumes to

Job Type: Full-time

Benefits:

Provident Fund

Language:

English (Required)

Hindi (Preferred)

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Provident Fund

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer



  • Wagle Estate, Thane, Maharashtra, India Gentoro People Consulting Full time

    **Job Title: Direct Sales Agent - Loan Process** **Location: Thane & Malad** **Experience: 6 months to 4 years** **Roles and Responsibilities**: - Sales of Loan Products: Promote and sell various types of loan products such as Home Loans, Car Loans, and Business Loans, etc. - Direct Sales Agent (DSA): Act as a Direct Sales Agent (DSA) for the loan...

  • Chat Support Executive

    16 hours ago


    Wagle Estate, Thane, Maharashtra, India Silgate Solutions Ltd Full time

    Chat support agents have a wide range of responsibilities, which include**:Listen to customers to understand their problem or need** - This may require agents to ask appropriate follow-up questions and provide specific information on products and services. Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift Work Location: In...


  • Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    **Responsibilities**: 1. **Enquiry Handling**: Respond to customer queries for solid waste management solutions. 2. **Proposal Prep**: Draft techno-commercial offers tailored to client needs. 3. **Order Processing**: Create and manage sales orders, ensuring smooth processing. 4. **Support & Coordination**: Provide pre - and post-order customer support,...

  • Customer Support

    2 weeks ago


    Wagle Estate, Thane, Maharashtra, India Jalaram Healthcare pvt ltd Full time

    Urgent hiring for Customer Support Executive for cloud9 beverages Exp-1 to 2 CTC-Upto 18k Job Responsibility: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication -...


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time

    Provide accurate, valid, and complete information by using the right tools and processes. Proactively resolve customer concerns and follow up to ensure full resolution. Coordinate with internal teams like Operations, Tech, and Route Opertaors to address and close loop on customer issues. Log and track customer interactions and feedback to help improve...

  • Customer Sales

    2 weeks ago


    Wagle Estate, Thane, Maharashtra, India TCR Services 360 Full time

    **Job Posting: Customer Sales & Support** **Position**: Customer Sales & Support **Location**: Thane, Maharashtra **Salary**: INR 20,000 - 25,000 per month **Job Overview**: **Key Responsibilities**: - Handle inbound customer inquiries promptly and professionally. - Make outbound calls to potential leads and convert them into sales. - Maintain accurate...


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time ₹ 9,60,000 - ₹ 12,00,000 per year

    Contract Duration: 6 monthsCompany DescriptionAbout Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read...


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time ₹ 3,60,000 per year

    About Cityflo -Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules where they can read their book, watch Netflix, nap or simply soak in...


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time

    Communicate directly with customers via Phone (inbound and outbound), live - Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience - Communicate and co-ordinate workflow with a team - Maintaining a positive & empathetic attitude toward customers at all times. - Keen about knowing our business and...

  • Customer Support Agent

    16 hours ago


    Mumbai, Maharashtra, India Moreretail Full time

    **Customer Support Agent - Marketing**: 0020024, Mumbai, Maharashtra, India APPLY FOR THIS JOB SHARE - Department - Marketing Media & Activation - Job posted on - Dec 16, 2024 - Employment type - Onroll BE