Customer Support Intern

21 hours ago


Wagle Estate Thane Maharashtra, India Kaizen Infotech Solutions Pvt. Ltd. Full time

Job Title: Customer Support Intern (Yatri Mitra) - Chat Support

Location: Wagle Estate, Thane

**Job Type**: Internship

Department: Customer Support (Messaging / Chat Support)

Project: Yatri Mitra - Passenger & Auto Driver Messaging Support

Industry: IT Services / Public Transport Tech Solutions

About Kaizen Infotech Solutions:
Kaizen Infotech Solutions is a fast-growing IT services company offering custom software development, SaaS solutions, website development, QA testing, and digital marketing services. We partner with startups, SMEs, and enterprises to build powerful tech solutions that enhance operational efficiency, drive digital growth, and deliver real business value.

Join our passionate and dynamic team as we build the future of digital transformation.

About the Role - Yatri Mitra Chat Support:
This role is ideal for someone with strong written English communication skills, attention to detail, and a willingness to learn.

Key Responsibilities:
Respond to incoming messages from passengers and auto drivers via chat or messaging platforms.

Provide clear and helpful information related to bookings, app usage, registration, payments, or support requests.

Follow standard response templates and guidelines while personalizing communication as needed.

Escalate complex or technical issues to relevant internal teams.

Maintain accurate records of interactions using CRM or ticketing systems.

Ensure timely and satisfactory resolution of customer issues.

Who Can Apply:
Good written communication skills in English are essential.

Basic typing skills and comfort with computers/mobile apps.

**Job Type**: Internship
Contract length: 12 months

Work Location: In person



  • Wagle Estate, Thane, Maharashtra, India OrganoMart Full time

    ROLE- CUTOMER SUPPORT (INTERNATIONAL VOICE PROCESS) LOCATION- Thane, Wagle Estate Salary - 35k to 40k + Incentives Experience - 1 year in INTERNATIONAL BPO 5 days working, shift time - 7pm to 4am, CAB FACILITY AVAILABLE Employer's No - 9555655548 **Qualifications**: Customer Support skills Excellent Interpersonal Skills Experience in resolving...


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time

    Provide accurate, valid, and complete information by using the right tools and processes. Proactively resolve customer concerns and follow up to ensure full resolution. Coordinate with internal teams like Operations, Tech, and Route Opertaors to address and close loop on customer issues. Log and track customer interactions and feedback to help improve...


  • Wagle Estate, Thane, Maharashtra, India OrganoMart Full time

    ROLE- CUTOMER SUPPORT (INTERNATIONAL VOICE PROCESS) LOCATION- Thane, Wagle Estate Salary - 35k to 40k + Incentives Experience - 1 year in INTERNATIONAL BPO 5 days working, shift time - 7pm to 4am, CAB FACILITY AVAILABLE Employer's No - 9555655548 **Qualifications**: Customer Support skills Excellent Interpersonal Skills Experience in resolving...

  • Customer Support

    4 days ago


    Wagle Estate, Thane, Maharashtra, India Inwinteck Pvt Ltd Full time

    This is a full-time on-site role for a Customer Support Executive in Thane. The role involves providing customer support. **Qualifications** - Customer Support and Customer Service skills - Good English Communication - Ability to prioritize customer satisfaction - Strong communication and problem-solving skills - Experience in a similar role is a plus -...


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time

    **About Cityflo -** Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or...


  • Wagle Estate, Thane, Maharashtra, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    We are hiring for the International Voice Process for our Thane office. (US Voice Process - troubleshooting of photo printers) ➡Qualification - HSC with 6 months Experience or Grad fresher ➡Salary: Upto 17k in hand ➡ Shift timings - 24/7 Rotational shifts ➡Week off - 2 week offs ➡Rounds of interview - HR/Amcat/ Ops/ typing ➡Quality -...


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time ₹ 9,60,000 - ₹ 12,00,000 per year

    Contract Duration: 6 monthsCompany DescriptionAbout Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read...


  • Wagle Estate, Thane, Maharashtra, India Deep HR Services Full time ₹ 2,40,000 - ₹ 48,00,000 per year

    Job Description Of CRM :Check all emails received, sort & reply on daily basisPre-Sales, Lead generation, coordination with sales & field teamDaily calling for lead generationAchieving revenue targets as per given by managementCoordinating for new lead & fixing meeting with sales teamOrder processing , KYC documentation, vendor registrationSupport Planning...


  • Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    **Key Responsibilities**: - Resolve customer queries in a timely manner. - Record customer interactions, issues and resolutions accurately. - Provide excellent customer service and support with a problem-solving approach. **Requirements**: - **Education**: HSC or Any Bachelor's Degree. - **Experience**: Freshers can apply. Minimum 1 year of experience in...

  • Customer Sales

    1 week ago


    Wagle Estate, Thane, Maharashtra, India TCR Services 360 Full time

    **Job Posting: Customer Sales & Support** **Position**: Customer Sales & Support **Location**: Thane, Maharashtra **Salary**: INR 20,000 - 25,000 per month **Job Overview**: **Key Responsibilities**: - Handle inbound customer inquiries promptly and professionally. - Make outbound calls to potential leads and convert them into sales. - Maintain accurate...