Customer Support Executive
7 hours ago
Job Description Of CRM :
Check all emails received, sort & reply on daily basis
Pre-Sales, Lead generation, coordination with sales & field team
Daily calling for lead generation
Achieving revenue targets as per given by management
Coordinating for new lead & fixing meeting with sales team
Order processing , KYC documentation, vendor registration
Support Planning and coordination of a program and its activities
Keep updated records and create reports & proposals
Keep updated records and create reports & proposals
Handle the processing of all orders with accuracy and timelines
Coordinate sales team by managing schedules, filing important documents and communicating relevant information
Collaborating with internal department to ensure sales/order execution/queries/deliveries handle efficiently
Responsible for generating reports
Responsible for informative coordination with management /Marketing team by completing order & keeping customer informed of delays and delivery dates
Attending enquiries from customers & follow up with same
Respond to complaints from customers and gives after sales-support when requested
Store & sort financial and non-financial data in electronic form and present reports
Inform clients of unforeseen delays or problem
Monitor the teams progress, identify shortcomings and propose improvements
Job Types: Full-time, Permanent
Pay: ₹20, ₹21,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Experience:
- CRM Sales: 1 year (Preferred)
- CRM software: 1 year (Preferred)
Work Location: In person
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