Showroom Manager

7 days ago

Cochin, Kerala, India Primilite Technologies Pvt. Ltd. Full time ₹ 42,00,000 - ₹ 84,00,000 per year

Key Responsibilities:1. Sales & Business Development

  • Achieve monthly, quarterly, and annual sales targets as defined by management.
  • Monitor daily sales performance and develop action plans to improve sales conversion.
  • Manage showroom promotions, discounts, and campaigns to drive footfall and sales.
  • Develop and maintain strong relationships with customers, interior designers, and corporate clients.
  • Upsell and cross-sell products to maximize revenue per customer.

2. Customer Experience & Service Excellence

  • Ensure all customers receive professional, courteous, and knowledgeable service.
  • Handle customer complaints, returns, and after-sales issues promptly and effectively.
  • Conduct periodic customer satisfaction surveys and act on feedback to improve service standards.
  • Maintain a high level of product knowledge among staff to ensure confident and accurate customer assistance.

3. Team Management & Development

  • Supervise, train, and motivate showroom sales executives and support staff.
  • Plan staff schedules and ensure adequate coverage during business hours.
  • Conduct regular performance evaluations and provide coaching or corrective feedback.
  • Encourage team spirit, accountability, and adherence to company policies.

4. Visual Merchandising & Showroom Presentation

  • Ensure showroom layout, product display, and overall aesthetics align with brand guidelines.
  • Coordinate with visual merchandising and marketing teams for product launches and display updates.
  • Maintain hygiene, lighting, and ambience standards in the showroom.
  • Regularly audit inventory and ensure product availability and correct tagging/pricing.

5. Inventory & Operations Management

  • Oversee inventory levels, stock movements, and ensure minimal shrinkage or damage.
  • Coordinate with warehouse and logistics teams for timely product delivery.
  • Ensure accurate documentation of invoices, billing, and daily sales reports.
  • Maintain compliance with safety, security, and operational procedures.

6. Reporting & Coordination

  • Prepare and submit daily, weekly, and monthly sales and operations reports.
  • Analyze sales data to identify trends, bestsellers, and areas for improvement.
  • Collaborate with the marketing and product teams for input on customer preferences and market trends.

Job Type: Full-time

Pay: ₹40, ₹70,000.00 per month

Benefits:

  • Cell phone reimbursement

Experience:

  • Retail sales: 10 years (Preferred)
  • Furniture sales: 4 years (Preferred)

Work Location: In person

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