Showroom Manager

5 days ago

Cochin, Kerala, India Primilite Technologies Pvt. Ltd. Full time ₹ 7,20,000 per year

Key Responsibilities:

1. Sales & Business Development

  • Achieve monthly, quarterly, and annual showroom sales targets.
  • Develop and implement strategies to maximize walk-ins, conversion rates, and average transaction values.
  • Identify opportunities to upsell and cross-sell furniture, home décor, and related products.
  • Maintain knowledge of market trends, competitor products, and pricing to ensure showroom competitiveness.

2. Customer Relationship Management

  • Ensure customers receive personalized attention and a premium buying experience.
  • Resolve customer queries, complaints, and escalations promptly and professionally.
  • Build long-term client relationships with architects, interior designers, and corporate clients.
  • Oversee after-sales support including delivery, installation, and service coordination.

3. Showroom Operations

  • Oversee daily operations of the showroom, ensuring smooth workflow and adherence to SOPs.
  • Manage stock levels, product display, and ensure the showroom is visually appealing and aligned with brand standards.
  • Coordinate with the supply chain and warehouse for timely product availability and replenishment.
  • Monitor billing, invoicing, and compliance with financial transactions.

4. Team Management

  • Lead, train, and motivate the sales and support staff.
  • Allocate sales targets and track individual/team performance.
  • Conduct regular team meetings, performance reviews, and training sessions on product knowledge and customer service.
  • Foster a positive and performance-driven work culture.

5. Marketing & Promotions

  • Coordinate with the marketing team for showroom promotions, festive offers, and campaigns.
  • Plan and execute in-store events, product launches, and visual merchandising strategies.
  • Leverage digital platforms and social media to attract potential customers.

6. Reporting & MIS

  • Prepare regular reports on sales performance, customer feedback, footfall analysis, and competitor activities.
  • Provide inputs to senior management on pricing, product mix, and market opportunities.
  • Track KPIs such as sales conversion ratio, customer satisfaction index, and stock turnover.

Job Type: Full-time

Pay: ₹45, ₹60,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Ability to commute/relocate:

  • Cochin, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Retail sales: 10 years (Required)
  • Furniture sales: 4 years (Required)

Work Location: In person

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