Customer Support Representative

1 week ago

Noida, Uttar Pradesh, India Career Crox Full time ₹ 2,16,000 - ₹ 2,40,000 per year

Job Title: Customer Support Executive - Normal English will work

Working Days: 5 Days a Week (Rotational Offs)

Location: Noida Sector 62

Salary: ₹20,000 CTC

Key Responsibilities:

Handle inbound and outbound customer queries related to Tata 1mg services (orders, medicines, lab tests, etc.)

Provide clear and accurate information in Hindi and basic English.

Ensure high-quality service and customer satisfaction.

Maintain records of customer interactions, comments, and complaints.

Work closely with other teams to resolve customer issues efficiently.

Requirements:

Good communication skills in Hindi (mandatory).

Basic understanding of English to handle internal tools or basic customer interactions.

Minimum 12th Pass or Graduate.

Comfortable using a computer and basic CRM systems.

Prior experience in customer support is a plus (freshers can also apply).

Should not be looking for sales or target-based roles.

What We Offer:

Salary of ₹18,000 (Fixed – no incentives).

Non-sales, non-target-based job.

Friendly work environment.

5-day working week.

Opportunity to work with the trusted Tata Group under the Tata 1mg brand.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • whats your current in-hand salary ?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)

Location:

  • Noida, Uttar Pradesh (Preferred)

Work Location: In person

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