Acquisition Specialist
2 weeks ago
Job Title: Customer Acquisition Specialist
Communication has to be very good - flexible with rotational shifts (US hours)
What We Offer:
- Transportation allowance
- Canteen Subsidy
- Health Insurance
- Tuition Reimbursement
- Incentive components campaign wise
- Work Life Balance Initiatives
- Rewards & Recognition
- Internal movement through IJP
What you'll be doing:
- Initiate contact with potential U.S. business customers through phone calls, emails, and other electronic communication.
- Conduct outbound and inbound calls to business services, effectively manage objections to close sales.
- Make 90 to 100 cold calls daily, engaging in meaningful business conversations to uncover gaps where our solutions can assist.
- Use persuasive communication and negotiation techniques to meet customer needs and secure sales.
- Develop customized solutions for customers, positioning services as essential resources for their operations.
- Set appointments or close deals with customers.
- Consistently meet or exceed daily, weekly, and monthly sales goals.
- Record detailed and accurate notes of customer interactions in CRM software.
- Implement, manage, and track individual sales goals.
What we expect you to have:
- 12th pass or Diploma candidates can apply; If candidate is graduate then it is an add-on.
- Excellent verbal & written communication and persuasion skills.
- Strong strategic thinking and negotiation abilities.
- High resilience and adaptability, capable of handling challenging sales situations and overcoming objections.
- Detail-oriented with a strong work ethic and organizational skills.
- Proactive, goal-oriented mindset with motivation to succeed in a competitive sales environment.
- Previous customer service or sales experience in a call center or BPO environment preferred.
- Working knowledge of operating systems, particularly Microsoft Windows 10, and a basic understanding of internet fundamentals.
- Familiarity with record management procedures is a plus.
- Effective analytical, problem-solving, and decision-making skills.
- Ability to access and research multiple sources of data.
- Ability to multitask and work effectively under pressure in a team-oriented, high-demand, fast-paced environment.
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