
crm
6 days ago
A JD (Job Description) for a CRM (Customer Relationship Management) role typically includes:
Key Responsibilities1. Implement and manage CRM systems to meet business needs
Develop and maintain customer databases
Analyze customer data to improve sales, marketing, and customer service
Integrate CRM with other business systems
Provide training and support to end-users
Develop reports and dashboards to track key performance indicators
Collaborate with cross-functional teams to enhance customer experience
Requirements1. Experience with CRM software (e.g., Salesforce, HubSpot)
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong understanding of customer relationship management principles
Skills1. CRM software expertise
Data analysis and reporting
Project management
Communication and training
Technical skills (e.g., API integration, data migration)
Job Type: Full-time
Pay: ₹350, ₹700,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person
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