Closing Manager
1 week ago
Skills:
Strong understanding of real estate closing processes, excellent attention to detail, customer-oriented, and proficient in CRM software.
Communication:
Exceptional interpersonal and communication skills to interact with clients and stakeholders effectively.
Roles & Responsibilities:
Transaction Management:
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Oversee the end-to-end closing process for residential real estate transactions, ensuring all paperwork, signatures, and funds are in order.
Client Relationship Building
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Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
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In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status
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Play a key role during various stages of customer engagement till delivery and provide support for query resolution.
Systems and Process Compliance
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Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head.
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Maintain thorough adherence to SFDC and lead tracking mechanisms as required
Industry Awareness
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Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics
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Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.
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