Customer Support Executive

1 week ago

Hyderabad, Telangana, India Orcapod Consulting Services Full time US$ 90,000 - US$ 1,20,000 per year

User Support Specialist Responsibilities:

Interact with users via email, phone, and chat.

Represent Stripe at the initial point of contact with important and strategic users.

Analyze and evaluate users specific account setups and previous interactions with Stripe to recommend solutions to their questions that would best fit their needs.

Meet and exceed personal targets in a fun and challenging team environment.

Escalate complex user issues to Stripe internal UO teams and provide context to the reason for the escalation.

Be able to deliver conclusions from data given to you (EX: suggesting training needs based on previous ticket volume).

Work to resolve user issues within first contact, escalating only as needed due to access restrictions, tool limitations, or technical complexity

Identify opportunities to improve the user experience with better tooling or product fixes

Required Qualifications:

Previous customer support experience is critical, and experience must be in a related field such as technology, financial services, or a similarly complex product offering.

Must have prior experience in multi-channel customer support, including either email, phone, or chat.

Demonstrated experience working within a metric and target focused work environment.

Excellent listening and communication skills, written and verbal.

Highly empathetic and thoughtful, with ability to understand customers' business challenges and tailor a solution adapted to their needs.

Enjoy talking about technical concepts, and comfortable explaining how Stripe works to a range of audiences.

Are able and willing to work on a rotational shift pattern, which will include weekends.

Highly motivated and thrive in a fast-paced environment.

Demonstrated ability to solve complex support problems, often in the absence of defined workflows.

  • Customer Support Executive

    2 days ago

    Hyderabad, Telangana, India Square Business Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFounded in 2012, Square Business Services Pvt Ltd embraced the essence of simplicity and efficiency, reflected in our name. Initially a skill development partner and staffing agency, we have recruited over 10,000 employees and were ranked the best recruiting partner in Hyderabad. We have become the top provider of finance & accounting,...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Tezooo Innovations Pvt Ltd Full time ₹ 10,000 - ₹ 1,50,000 per year

    Customer Support Executive (Remote – Freshers)Tezooo Innovations Inc is looking for enthusiastic and motivated individuals to join our team as Customer Support Executives. This is a remote, full-time opportunity ideal for freshers who want to build a career in customer service and client communication. Responsibilities:Handle customer queries via email,...

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India Vintron Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Support Executive – Voice ProcessLocation: Onsite – Hyderabad, IndiaExperience Required: 1 to 2 YearsEmployment Type: Full-TimeAbout the Role:We are looking for a dedicated and customer-focused Customer Support Executive (Voice Process) to join our team in Hyderabad. The ideal candidate will have prior experience in handling customer...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Hira Global Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Title: Customer Support ExecutiveResponsibilities:Manage customer queries via phone, email & chatProvide exceptional customer supportBenefits:Good salary package Flexible job timings Open to any language skillsAnnual bonusHealth insuranceProvident fund

  • Customer Support Executive

    2 days ago

    Hyderabad, Telangana, India Mypaisaa Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking a dynamic and customer-centric Executive to join our Customer Support Team. The ideal candidate will possess excellent communication and soft skills, demonstrating confidence and proactiveness in assessing customer needs to ensure , need to make cross sales and support for email writing .Roles and responsibilities :convert Leads into business...

  • Customer Support Executive

    6 days ago

    Hyderabad, Telangana, India Hexaware Technologies Full time ₹ 4,20,000 per year

    Customer Support Executive Work Hours: Rotational shifts (9 hours per shift) Compensation: Up to 35,000 CTC per month Job Overview: Manage incoming calls and chat interactions, providing prompt and effective resolution to customer queries. Required Candidate profileEligibility: Open to Freshers Eligibility: Open to Freshers

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a highly motivated and customer-focused individual to join our team as a Customer Support Executive in the domestic sector. The ideal candidate should have 0 to 2 years of experience.Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Rajkumar Jain Matrimonial Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesThey handle customer queries, resolve complaints quickly, provide clear product or service information, keep records updated, and collect feedback to help the company improve.Preferred candidate profileA successful Customer Support Executive needs strong communication skills, active listening, empathy, problem-solving abilities,...

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India Square Business Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Opening: Customer Support Executive (Voice Process)Company: Square Business Services Pvt. Ltd.Location: White House Building, Block 3, 6th Floor, Begumpet.Job Type: Full-Time work from OfficeExperience: Freshers & Experienced Candidates WelcomeIndustry: BPO / Customer ServiceAbout the Role:Square Business Services Pvt. Ltd. is looking for dedicated and...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Skyblue Aero Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    The Customer support executive is responsible for daily fuel operations and on time service to all the clientsKey ResponsibilitiesMaintain Workorder Sheet as per customer requestCoordinate with customers for fuel, hotel & transportation requirementCoordinate with fuel vendors for on time fuel deliveryCoordinate for receipt of Fuel Delivery note from the Into...