Operations Coordinator

2 days ago

Chennai, Tamil Nadu, India Pestmed Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Operations Coordinator – Vijayawada

Location:
 Vijayawada, Andhra Pradesh

Department:
 Operations

Reports To:
 Branch / Regional Manager

About the Role:

We are looking for a proactive and organized 
Operations Coordinator
 to manage and coordinate day-to-day operations across Vijayawada. The role involves close coordination with the 
Project Management Team
, 
Branch Operations
, and 
Service Technicians
 to ensure smooth execution of pest management services across multiple locations in the city.

The ideal candidate should possess strong planning, communication, and execution skills with the ability to multitask and ensure operational excellence.

Key Responsibilities:

  • Coordinate daily service operations across Vijayawada, ensuring smooth communication between internal teams and customers.
  • Plan, schedule, and track service delivery as per client requirements and company standards.
  • Work closely with the Project Management Team to ensure timely execution of projects and service commitments.
  • Maintain detailed records of service schedules, completion reports, and customer interactions.
  • Monitor complaint management, ensuring all customer issues are addressed promptly and resolved effectively.
  • Collect and compile customer feedback to improve service quality and client satisfaction.
  • Coordinate with field teams for timely audits and ensure audit reports are prepared and shared with clients on schedule.
  • Support operational reporting, including daily, weekly, and monthly service performance summaries.
  • Assist in resource allocation and ensure all field operations follow safety, compliance, and quality protocols.
  • Liaise with the administration and logistics teams for material availability, service documentation, and billing coordination.

Skills & Competencies:

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Excel, Word, and other reporting tools.
  • Customer-focused approach with problem-solving mindset.
  • Ability to work independently and manage multiple priorities.
  • Attention to detail with accountability for service timelines and quality.

Qualifications & Experience:

  • Bachelor's degree in Science, Business Administration, or a related field.
  • 2–4 years of experience in operations coordination, preferably in facility management, pest control, or service-based industries.
  • Local knowledge of Vijayawada and surrounding areas preferred.

Why Join Pestmed:

At 
Pestmed
, we are 
"Committed for effective eco-friendly pest-free solutions."

We believe in teamwork with utmost integrity, transparency in business as a strength, and building trust through consistent performance.Join a growing organization that values people, process, and performance equally.

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