Customer Service-International Process

Company Description Windbridge Concepts Pvt. Ltd. specializes in online printing solutions, delivering customized photo gifts to customers worldwide. Our brand, CanvasChamp, offers high-quality photo products that bring a touch of creativity to your home. We print photos on a variety of surfaces, helping customers create personalized art in an innovative,...

Key Customer Service RoleEnsure a premium customer experience across channels by managing BPO/vendor operations, monitoring KPIs, and leading business reviews. The ideal candidate will drive targets, align processes, and act as the first escalation point.Key Responsibilities include:Managing vendor teams and driving operational excellence.Monitoring NPS,...

Key Responsibilities:Respond to customer inquiries via phone, or email.Provide timely and accurate solutions to customer issues.Escalate unresolved queries to the appropriate internal teams.Maintain customer records and document interactions.Collaborate with cross-functional teams to enhance customer experience.Adhere to internal processes and...

Job Title: International Voice Process – FreshersExperience: Freshers (2023 Pass-outs) Qualification: Graduate (Any stream) Location: Bangalore Job OverviewWe are hiring enthusiastic fresh graduates with excellent communication skills for our International Voice Process. This is a great opportunity to start your career in a dynamic and fast-paced...

Company Name: Santacruz Telemarketing Pvt. Ltd.Position Title: Voice Process AssociateExperience: 2 to 4 yearsShift Timing: Night Shift (US Shift Hours)Location: AhmedabadJob Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills,...

Job TitleThis role involves effective coordination with Australian customer/stakeholders and fiber order management.Key Responsibilities:Serve as the single point of contact for issue resolution and stakeholder communication via calls and messages throughout the order delivery lifecycle.Perform accurate feasibility checks and product selection using client...

Company Name: Santacruz Telemarketing Pvt. Ltd. Position Title: Voice Process Associate Experience: 2 to 4 years Shift Timing: Night Shift (US Shift Hours) Location: Ahmedabad Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication...

About the Role:Join our international BPO team and be the voice of world-class customer service for UK clients. If you're passionate about solving problems and confident on calls, this role is for you.Key Responsibilities:Handle inbound calls chats and emails for UK-based customers.Resolve queries promptly and professionally.Maintain accurate logs, reports,...

Designation:Customer Service - Email & ChatResponsibilities:· Respond to customer queries in a timely and accurate way, viae-mail or chat· Identify customer needs and help customers use specific features· Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)· Update our internal databases with...

Company Name: Santacruz Telemarketing Pvt. Ltd. Job Summary: We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...