Customer Service Representative

3 days ago

Ahmedabad, Gujarat, India True Solutions Full time ₹ 3,84,000 - ₹ 4,80,000 per year

About the Role:

Join our international BPO team and be the voice of world-class customer service for UK clients. If you're passionate about solving problems and confident on calls, this role is for you.

Key Responsibilities:

  • Handle inbound calls chats and emails for UK-based customers.
  • Resolve queries promptly and professionally.
  • Maintain accurate logs, reports, and SLAs.
  • Manage escalations with a customer-first approach.
  • Consistently meet KPIs and performance targets.

What We're Looking For

  • Excellent English communication skills (verbal & written).
  • Strong problem-solving mindset.
  • Minimum 1 year of experience in international voice process preferred.
  • Willingness to work in rotational and night shifts.
  • Positive, proactive, and customer-centric attitude.

Interested Candidate can apply on OR Call/ WhatsApp on

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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