Customer Service Executive

4 days ago


Koorgalli Mysuru, India Shah Automotives Mysore Full time ₹ 40,000 - ₹ 60,000 per year

Responsibilities

  • Customer service: Resolve customer queries, handle complaints, and ensure customer satisfaction
  • Sales: Generate sales leads, work with the sales team, and convert calls into sales
  • Appointments: Schedule and confirm service appointments, and arrange vehicle pick-up and drop-off
  • Follow-up: Follow up with customers after repairs, and monitor customer satisfaction
  • Communication: Communicate with customers, and represent the dealership at public relations events
  • Data: Use company database


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