Service Catalogue Management Professional
14 hours ago
Your role
- You Should have ITIL Background , as what is ITIL , what is ITSM, the transformation of ITIL From ITIL V2 to ITIL V3 and ITIL V4. Preferably ITIL V4 certified.
- You are responsible for maintaining the service catalog, ensuring it is a single source of truth for all IT services - Catalog Maintenance.
- You must ensure that all information within the service catalog is accurate, complete, and published in a timely manner - Data Accuracy and timeliness.
Your profile
- 6 to 9 years experience in Service Catalogue management.
- You ensure that the information in the service catalog is consistent with the broader service portfolio and the service pipeline - Consistency with Service Portfolio.
- You manage the different views of the catalog to provide the correct information to the appropriate users - User Access and Views.
What will you love working at Capgemini
- Capgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery.
- This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance.
- Would be working in cutting-edge cloud IT infra technology with high performance capability team
Career Growth & Global Exposure
- Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System
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