AVP - Professional Services

7 days ago

Mumbai, Maharashtra, India AP Guru Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job DescriptionKey Responsibilities:

Lead the Professional Services team to ensure timely and successful delivery of client projects and services.

Develop and implement strategies to enhance service offerings and client engagement.

Collaborate with sales and account management teams to identify opportunities for service expansion.

Manage client relationships, ensuring high levels of satisfaction and addressing escalations promptly.

Oversee project planning, resource allocation, and budgeting within the professional services domain.

Monitor team performance, provide coaching and development opportunities.

Ensure compliance with company policies, industry standards, and regulatory requirements.

Drive continuous improvement initiatives to optimize processes and service quality.

Keywords

client engagement,project planning,compliance management,client relationship management*

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