Implementation Executive

1 week ago

Ahmedabad, Gujarat, India Communities Heritage Limited - CHL Group Full time ₹ 80,000 - ₹ 1,20,000 per year

Job Title:
Implementation Executive

Location:
Ahmedabad and
Hyderabad
(On-site)

Company:
Communities Heritage Ltd. (CHL Group)

Department:
Product Implementation / Client Onboarding

About Us:

CHPL Group is a leading provider of HRMS solutions, committed to delivering seamless and innovative digital experiences to our clients. We're currently hiring for the position of Implementation Executive, who will play a key role in onboarding clients and ensuring a smooth transition to our platforms.

Key Responsibilities:

  • Understand client requirements and configure the HRMS system accordingly.
  • Guide clients through the onboarding and implementation process.
  • Conduct product demonstrations and training sessions for new users.
  • Coordinate with internal teams (tech/support/sales) to resolve any technical or integration issues.
  • Document client requirements, feedback, and implementation progress.
  • Maintain strong communication with clients for follow-ups and post-implementation support.
  • Provide suggestions for product improvements based on client feedback.

Required Skills:

  • Strong communication and interpersonal skills.
  • Good understanding of HRMS or SaaS-based products (preferred).
  • Problem-solving attitude with a client-centric approach.
  • Ability to manage multiple projects simultaneously.
  • Proficiency in MS Office and basic data tools (Excel, etc.).
  • Technical knowledge for basic software integration is a plus.

Qualifications:

  • Bachelor's degree in IT, HR, Business Administration, or related field.
  • 1–3 years of experience in implementation, onboarding, or client servicing (freshers with good communication skills can also apply).

Why Join Us?

  • Exposure to real-time product implementation projects
  • Learning & growth opportunities in a dynamic tech-driven environment
  • Friendly and supportive work culture

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