Implementation Executive
2 days ago
Company Description
Communities Heritage Ltd Innovators in Residential Estate, Business Associations and HRMS Solutions.
CHL is a leading IT solutions provider specializing in comprehensive technology-driven solutions for residential estate management, association management, and Human Resource Management Systems (HRMS). With a commitment to innovation and efficiency, we empower businesses and communities to streamline operations, enhance engagement, and optimize management processes.
Key Responsibilities:
- Understand client requirements and configure the HRMS system accordingly.
- Guide clients through the onboarding and implementation process.
- Conduct product demonstrations and training sessions for new users.
- Coordinate with internal teams (tech/support/sales) to resolve any technical or integration issues.
- Document client requirements, feedback, and implementation progress.
- Maintain strong communication with clients for follow-ups and post-implementation support.
- Provide suggestions for product improvements based on client feedback.
- Work from home (WFH) and visit client locations directly from your home when required—not from the office.
Required Skills:
- Strong communication and interpersonal skills.
- Good understanding of HRMS or SaaS-based products (preferred).
- Problem-solving attitude with a client-centric approach.
- Ability to manage multiple projects simultaneously.
- Proficiency in MS Office and basic data tools (Excel, etc.).
- Basic technical knowledge for software integration is a plus.
- Must have a personal laptop and a vehicle for client visits.
Benefits Provided:
- Fixed salary.
- Travel allowance for client visits.
- ₹750 fixed allowance for laptop usage.
- Up to ₹300 per month as a phone allowance.
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