IT Operations Manager

IT Operations Manager

As an IT Operations Specialist at Liberty, you will be developing and supporting existing Liberty applications. Additionally, work towards integrating broker firms with Liberty API services as per regulatory guidelines and requirements by the Liberty Business teams. You will work with Project Managers, Underwriters, Developers, QA professionals and Business Stakeholders to deliver the very best in general insurance.

• Develop overall technical strategies for external client projects from technical requirements
• Communicate with external clients on a regular basis regarding progress, challenges, timelines, and end results of client projects
• Create technical estimations
• Create technical designs (Data Flow Diagrams, Data Flow Designs, Low Level Architecture Design Diagrams)
• Present technical strategies to clients and gather technical requirements as needed
• Create and update design and functional documents
• Identify and troubleshoot issues as needed
• Perform a mix of maintenance and new development as required
• Implement project applications according to specifications
• Research technical issues and provide recommendations to enhance API integrations
• Work both independently and as part of a team towards API integrations with partners
• Unit test code to ensure quality
• Ability to juggle multiple projects and shifting priorities
• Perform code review sessions with other developers and suggest improvements or alternate approaches when appropriate
• Assist project managers and directors with the creation of task-level project plans that detail the specific tasks required to deliver a solution
• Work closely with project managers and account managers to ensure that client expectations are met and that the team adheres to project schedules and budgets
  • Liaise with Operations Team towards problem resolution and RCA identification
• Minimum 5-7 years hands-on experience in software design and development, database design and development, and system integration
• Experience in developing ASP.NET MVC | ASP.NET Core MVC applications
• Senior knowledge of Entity Framework 6.* | EF Core | NHibernate | ADO.NET
• Proficient knowledge in MSSQL | MySQL | Oracle | other RDBMS
• Hands-on experience with SQL server data tools SSDT, SSRS, SSIS, etc
• Hands-on experience working on Dev-Ops tools like Github, Jenkins, CICD Pipeline (for deployment purposes)
• Iterative approach to development, using short development cycles and frequent builds
• Ability to develop secure solutions and knowledge of industry best practices regarding Ability to work in a collaborative team environment
  • information security and defensive development
• Familiarity with the client side framework jQuery | Angular 1.* | Angular 2.*+ | React | other
  • AWS Cloud Services and has domain knowledge of General Insurance companies (specifically Motor, Health and Home)

Post-Graduate/Graduate (IT Qualification Required: BE IT/BCA/MCA preferred or/and Certified Course from reputed IT institutes)

**This position may have in-office requirements depending on candidate location.**

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• San Francisco
• Los Angeles
• Philadelphia