Operations Executive

7 days ago

Salt Lake Kolkata West Bengal, India House Of Edtech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company: House of EdTech

Location: Kolkata (Work From Office)

Salary: Up to ₹4.2 LPA Fixed + Up to ₹1.8 LPA Variable

Experience: 0–2 Years

Start Date: 22/09/2025

About House of EdTech:At House of EdTech (Goenka Kachave LLP), we don't just educate—we empower Founded by IIT Kharagpur alumni, we have transformed the careers of millions through our cutting-edge courses in AI Tools, Stock Market, Personal Finance, Data Science, and MS Office.

With 700+ employees, 10+ offices across India, and ₹250 Cr+ ARR, we are expanding our team in Kolkata—and we're looking for Operations Executives to join us

If you have a passion for sales, a go-getter attitude, and the drive to succeed, this is your chance to be part of a high-energy team and skyrocket your career

Role: Operations Executive Roles & Responsibilities

1. Webinar & Tech Support

  • Coordinate and manage live webinars, ensuring smooth execution and presenter readiness
  • Provide real-time technical support for audio, video, or connectivity issues
  • Maintain accurate attendance and feedback records
  • Audit webinar quality and suggest improvements

2. Technical Support

  • Troubleshoot software, platform, and connectivity issues
  • Maintain a knowledge base for recurring problems

3. Operations Support

  • Respond to participant queries via email and chat
  • Support onboarding and gather feedback for service enhancement

4. Data Maintenance

  • Update and manage participant databases, attendance, and feedback logs
  • Ensure data accuracy and generate reports
  • Collaborate with teams to resolve discrepancies

5. Process Improvement

  • Stay updated on educational technology trends
  • Suggest and implement workflow improvements
  • Participate in training and upskilling initiatives

Candidate Requirements

Required Skills

  • Strong written and verbal communication in English
  • Proficiency in MS Excel/Google Sheets and MS Word/Google Docs
  • Problem-solving skills, especially in technical troubleshooting

Preferred (Not Mandatory)

  • Basic knowledge of SQL, APIs, or AI concepts
  • Prior experience in operations or data management

Education

  • Bachelor's degree in Business, Computer Applications, or Technology

Other

  • Must have a personal laptop

About House of EdTech

House of EdTech (Goenka Kachave LLP) is a leading EdTech company in India with over 350 professionals. We operate various upskilling platforms, including:

  • SpringPAD
  • Be10x
  • ProfitUNI
  • Office Master
  • Mad About Sports
  • Dr. Finance

We are a rapidly growing company driving AI-enabled education with a ₹100 Cr+ footprint.

Why Join Us

  • Rapid career growth with mentorship and learning opportunities
  • Performance-based incentives
  • High-energy, ambitious work environment
  • Opportunity to make a real impact in learners' careers

Apply Now to Begin Your Career with House of EdTech

Job Type: Full-time

Pay: Up to ₹600,000.00 per year

Benefits:

  • Provident Fund

Application Question(s):

  • Are you open to a work-from-office role based in Salt Lake, Kolkata?
  • Do you have any basic knowledge of SQL, APIs, or AI tools? (Not mandatory, just a plus)
  • Are you open to working flexible hours if required during webinars or special events?
  • Have you ever created or worked on reports using Advance Excel, Docs, or Sheets?
  • Will you be able to bring your own laptop to the office for work?
  • What was your most recent take-home salary?

Work Location: In person

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