Operations Executive
7 days ago
Company: House of EdTech
Location: Kolkata (Work From Office)
Salary: Up to ₹4.2 LPA Fixed + Up to ₹1.8 LPA Variable
Experience: 0–2 Years
Start Date: 22/09/2025
About House of EdTech:At House of EdTech (Goenka Kachave LLP), we don't just educate—we empower Founded by IIT Kharagpur alumni, we have transformed the careers of millions through our cutting-edge courses in AI Tools, Stock Market, Personal Finance, Data Science, and MS Office.
With 700+ employees, 10+ offices across India, and ₹250 Cr+ ARR, we are expanding our team in Kolkata—and we're looking for Operations Executives to join us
If you have a passion for sales, a go-getter attitude, and the drive to succeed, this is your chance to be part of a high-energy team and skyrocket your career
Role: Operations Executive Roles & Responsibilities
1. Webinar & Tech Support
- Coordinate and manage live webinars, ensuring smooth execution and presenter readiness
- Provide real-time technical support for audio, video, or connectivity issues
- Maintain accurate attendance and feedback records
- Audit webinar quality and suggest improvements
2. Technical Support
- Troubleshoot software, platform, and connectivity issues
- Maintain a knowledge base for recurring problems
3. Operations Support
- Respond to participant queries via email and chat
- Support onboarding and gather feedback for service enhancement
4. Data Maintenance
- Update and manage participant databases, attendance, and feedback logs
- Ensure data accuracy and generate reports
- Collaborate with teams to resolve discrepancies
5. Process Improvement
- Stay updated on educational technology trends
- Suggest and implement workflow improvements
- Participate in training and upskilling initiatives
Candidate Requirements
Required Skills
- Strong written and verbal communication in English
- Proficiency in MS Excel/Google Sheets and MS Word/Google Docs
- Problem-solving skills, especially in technical troubleshooting
Preferred (Not Mandatory)
- Basic knowledge of SQL, APIs, or AI concepts
- Prior experience in operations or data management
Education
- Bachelor's degree in Business, Computer Applications, or Technology
Other
- Must have a personal laptop
About House of EdTech
House of EdTech (Goenka Kachave LLP) is a leading EdTech company in India with over 350 professionals. We operate various upskilling platforms, including:
- SpringPAD
- Be10x
- ProfitUNI
- Office Master
- Mad About Sports
- Dr. Finance
We are a rapidly growing company driving AI-enabled education with a ₹100 Cr+ footprint.
Why Join Us
- Rapid career growth with mentorship and learning opportunities
- Performance-based incentives
- High-energy, ambitious work environment
- Opportunity to make a real impact in learners' careers
Apply Now to Begin Your Career with House of EdTech
Job Type: Full-time
Pay: Up to ₹600,000.00 per year
Benefits:
- Provident Fund
Application Question(s):
- Are you open to a work-from-office role based in Salt Lake, Kolkata?
- Do you have any basic knowledge of SQL, APIs, or AI tools? (Not mandatory, just a plus)
- Are you open to working flexible hours if required during webinars or special events?
- Have you ever created or worked on reports using Advance Excel, Docs, or Sheets?
- Will you be able to bring your own laptop to the office for work?
- What was your most recent take-home salary?
Work Location: In person
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