Customer Support Executive

5 days ago


Koyambedu, Tamil Nadu, India PRM Roadways Pvt Ltd Full time ₹ 2,40,000 per year

Job Title: Customer Support Executive

Location: Koyambedu

Experience: 1–2 Years

Gender: Male Candidate Preferred

Employment Type: On-Role Job

Job Description:

We are looking for a Customer Support Executive to handle customer calls, queries, and service coordination. The candidate should have good communication skills and a positive attitude to handle customers effectively.

Roles and Responsibilities:

  • Attend customer calls and respond to inquiries politely and efficiently.
  • Provide details about products, services, and order status.
  • Coordinate with internal teams to resolve customer issues.
  • Maintain proper customer records and follow up when required.
  • Prepare daily or weekly reports on customer feedback and activities.
  • Ensure customer satisfaction through timely support and service.

Skills Required:

  • Manageable communication skills in Tamil and English (both speaking and writing).
  • Knowledge of other regional languages will be an added advantage.
  • Good interpersonal and listening skills.
  • Basic computer knowledge (MS Office, email communication).
  • Ability to multitask and handle pressure calmly.
  • Prior experience in customer support or telecalling preferred.

Benefits:

  • On-role employment.
  • PF & ESIC as per company norms.
  • Training and growth opportunities.

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person



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