Customer Support Executive
5 days ago
Job Title: Customer Support Executive
Location: Koyambedu
Experience: 1–2 Years
Gender: Male Candidate Preferred
Employment Type: On-Role Job
Job Description:
We are looking for a Customer Support Executive to handle customer calls, queries, and service coordination. The candidate should have good communication skills and a positive attitude to handle customers effectively.
Roles and Responsibilities:
- Attend customer calls and respond to inquiries politely and efficiently.
- Provide details about products, services, and order status.
- Coordinate with internal teams to resolve customer issues.
- Maintain proper customer records and follow up when required.
- Prepare daily or weekly reports on customer feedback and activities.
- Ensure customer satisfaction through timely support and service.
Skills Required:
- Manageable communication skills in Tamil and English (both speaking and writing).
- Knowledge of other regional languages will be an added advantage.
- Good interpersonal and listening skills.
- Basic computer knowledge (MS Office, email communication).
- Ability to multitask and handle pressure calmly.
- Prior experience in customer support or telecalling preferred.
Benefits:
- On-role employment.
- PF & ESIC as per company norms.
- Training and growth opportunities.
Job Types: Full-time, Permanent
Pay: ₹18, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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