Senior Manager

Job Title:
Senior Manager – Network & Design

Career Function:
Operations

Job Family/Subfamily:
Operations – Network Optimization & Automation

Career Stream/Career Level:
Middle Management

Location:
HQC – Mumbai

Reporting To:
Head – Network & Design

Travel Required:
25% 50% ☐ 75% ☐

About DHL Blue Dart Express India
At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care—Blue Dart is where you belong.

Position Overview
The Senior Manager – Network & Design will support the Head – Network & Design in executing optimization projects across Blue Dart's network. This role focuses on detailed network analysis, scenario modelling, and supporting automation projects at hubs and gateways. It will serve as the execution engine that translates strategic network initiatives into measurable improvements.

Job Purpose
To provide specialist expertise in network analysis and optimization, ensuring that changes deliver measurable cost savings, scalability, and service quality improvements.

Key Roles & Responsibilities
Network Analysis & Planning

• Gather and analyse network performance data across hubs, linehaul, and delivery.
• Build models to test scenarios such as facility expansion, consolidation, or routing changes.
• Identify capacity constraints and provide solutions.

Execution Support

• Assist in implementing automation projects with ROI tracking.
• Support regional pilots and embed network design changes into daily operations.
• Track performance of implemented solutions against business case assumptions.

Monitoring & Reporting

• Develop dashboards to monitor utilization, cost per shipment, and SLA metrics.
• Document and share learnings from optimization projects.

Collaboration

• Partner with Regional Operations to ensure smooth rollout of network changes.
• Work with Finance for cost-benefit validation and IT for digital integration.

Continuous Improvement

• Recommend process improvements based on analysis.
• Benchmark Blue Dart's performance against market leaders.

Qualifications & Experience
Education:

• Graduate in Engineering, Operations, or Supply Chain Management.

Experience:

• 8 - 10 years in network optimization, logistics planning, or supply chain analytics.
• Experience in modelling, optimization tools, and BI dashboards.
• Exposure to automation or facility layout projects an advantage.

Skills & Capabilities
Technical Skills:

• Proficiency in optimization, simulation, and routing tools.
• Strong data analysis and modelling skills.
• Knowledge of hub & spoke design.

Key Competencies:

• Strong execution and problem-solving ability.
• Collaborative and detail oriented.
• Good communication and influencing skills.
• Ability to translate data into actionable recommendations.

Key Performance Indicators (KPIs)
Sr. No.
Key Result Areas
Key Performance Indicators (KPIs)
1

Network Optimization

% recommendations implemented

2

Cost Savings

Reduction in cost per shipment

3

SLA Reliability

Improvement in SLA metrics

4

Automation Support

ROI from projects supported

5

Best Practice Sharing

Documented initiatives and adoption

Why Join DHL Blue Dart?
When you join us, you're not just taking a job—you're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels—we deliver excellence, innovation, and opportunity every day.

Here's what makes us stand out:

• Great Place to Work Certified—a testament to our people-first culture and inclusive environment.
• Competitive pay and performance-linked rewards.
• Structured learning, global exposure, and on-the-job coaching.
• Best-in-class benefits—from comprehensive medical cover to generous time off.
• Career growth opportunities across DHL Group's 220+ countries.
• The pride of working with India's most awarded logistics brand.

This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader—but a Great Place to Work. Come grow with us.