Front Desk Coordinator

2 hours ago

Bengaluru, Karnataka, India Pragnova Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Front Desk CoordinatorVacancies: 2 PositionsExperience: 1–3 Years (Front Office / Reception / Customer Handling)Job Summary:

The Front Desk Coordinator will be responsible for managing the reception area, greeting visitors, handling incoming calls, coordinating appointments, and providing administrative support. The role demands excellent communication skills, a friendly approach, and strong multitasking abilities.

Key Roles & Responsibilities:1. Front Desk Management

  • Greet visitors, students, clients, and staff with a professional and friendly attitude.
  • Manage the reception desk and ensure it remains clean and organized.
  • Handle walk-in enquiries and guide them appropriately.

2. Phone & Communication Handling

  • Answer incoming calls promptly and route them to the concerned department.
  • Provide accurate information and respond to general enquiries.
  • Maintain call logs and visitor records.

3. Appointment & Scheduling

  • Manage appointment bookings for students, clients, and internal meetings.
  • Coordinate with staff to organize schedules and meeting rooms.
  • Follow up on scheduled appointments.

4. Administrative Support

  • Assist with data entry, documentation, and basic office tasks.
  • Distribute incoming mail and maintain outgoing correspondence.
  • Support the HR/Administration team when needed.

5. Customer/Student Support

  • Provide information about services, courses, or organizational policies.
  • Help resolve basic queries or direct them to the relevant department.
  • Maintain a positive and helpful environment at the front desk.

6. Record Keeping

  • Maintain visitor logs, attendance records (if required), and daily reports.
  • Organize files, forms, and registration documents.

Required Qualifications:

  • Any Graduate (Preferred: BBA, B.Com, BA, or related field)
  • 1–3 years of experience in Front Office / Reception / Coordinator role
  • Good knowledge of MS Office (Word, Excel) and basic computer operations

Skills Required:

  • Excellent communication (English, Hindi, Local language)
  • Professional appearance and good interpersonal skills
  • Strong organization and multitasking ability
  • Ability to handle pressure and maintain calm
  • Customer service mindset

Job Type: Full-time

Work Location: In person

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