Tele Caller Executive

4 days ago

Ghatkopar Mumbai Maharashtra, India Pravaayu Healthcare Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Job Title: Tele-Consultant

  • Job Summary:
  • The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.
  • Key Responsibilities:
  • ● Patient Consultation: Engage in consultative conversations to understand patients'
  • healthcare requirements, concerns, and preferences.
  • ● Appointment Scheduling: Schedule appointments for potential patients, ensuring an efficient use of clinic resources and provider availability.
  • ● Clinic Services: Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries.
  • ● Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns.
  • ● Appointment Reminders: Send appointment reminders to confirmed patients to reduce no-show rates.
  • ● Database Management: Maintain accurate and up-to-date records of potential patients, appointments, and interactions in the clinic's CRM system.
  • ● Performance Targets: Achieve and exceed performance targets related to appointment booking and patient engagement.
  • ● Patient Feedback: Gather feedback and suggestions from potential patients to improve appointment booking processes and services.
  • Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Qualifications:

High school diploma or equivalent; a degree in a relevant field is a plus.

Qualification-Any Graduate.

Interested Freshers who wants to explore skills in teleconsulting, telemarketing, or a related customer engagement role.

Excellent communication and interpersonal skills.

Empathetic and patient-focused approach.

Proficiency in using phone systems and customer relationship management (CRM) software. Strong problem-solving and persuasion skills.

Ability to maintain patient confidentiality. Conversant in Hindi, English, Marathi or Gujarati

About - About us- Pravaayu Healthcare Pvt Ltd.Our Vision:

At Pravaayu Healthcare, our vision is to make people live healthier and happier lives

We are setting up a chain of Ayurveda clinics with a specific focus on patients suffering from Osteoarthritis.

Our mission is to enrich lives of millions of people by providing them world's best standardized, caring and

result-oriented ayurveda healthcare services and products backed by research and technology.

To apply, please submit your resume on /

Job Type: Full-time

Pay: ₹10, ₹30,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Tele calling: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work: 1 year (Preferred)

Work Location: In person

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