Post Sales Executive

16 hours ago

Kolkata, West Bengal, India Team Taurus Full time ₹ 2,40,000 - ₹ 3,12,000 per year

Job description:

.Post Sales Executive – CRM (Real Estate)

Location: [ISaltlake Sec 5]

Salary: ₹15,000 – ₹26,000 per month

Experience: 3–5 Years (Real Estate Industry Must)

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 7:00 PM

Job Overview:

Finding ways to measure customer satisfaction and improve services. Handling face - to - face inquiries from customers. Communicating courteously with customers by telephone, email , letter and face to face. Investigating and solving customer's problems, which may be complex or long - standing problems that have been passed on by customer service assistants. Handling customer complaints or any major incidents. Issuing refunds or compensation to customers. Keeping accurate records of discussions or correspondence with customers. Producing written information for customers.

Key Responsibilities:

From Real Estate background only

  • ERP: Responsible for entering the Application Details & Booking of the Customers, Payment Receipt & raising Tax Invoice.
  • Documentation: Updating Individual Customers File. Responsible for reconciliation with the Accounts department, maintaining and updating the individual Project Google Sheet / Excel
  • CRM: Maintaining & replying the queries as raised by the customers through email or telephonic conversation.
  • One point of contact between the customer and the Project.
  • Sending Sales Agreement to the customer for signature and follows up for the same.
  • Send query of Registration to the customer
  • Organize the registration for the customer with the help of the commercial manager
  • Liaison with all departments to resolve any query of the customers
  • Sending Project progress status and forwarding the same to the Customers
  • Actively resolving customer queries
  • Regular Payment collection and follow up with the customers.

Required Skills:

  • Strong Communication: Proficient in both verbal and written communication.
  • Organizational Skills: Able to manage multiple clients and ensure smooth processing of files.
  • Problem-Solving Abilities: Capable of resolving client issues quickly and effectively.
  • Sales Understanding: Some experience in upselling or cross-selling is a plus.
  • CRM Knowledge: Familiarity with CRM tools to manage and track client interactions.

How to Apply:

If you meet the qualifications and are excited about the opportunity to contribute to our team, please submit your resume and a cover letter outlining your relevant experience to [ / call or whatsApp HR Priyanka ].

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

  • Post Sales Lead

    15 hours ago

    Kolkata, West Bengal, India Eden Realty Ventures Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Role & responsibilities :From Real Estate background onlyERP: Responsible for entering the Application Details & Booking of the Customers, Payment Receipt & raising Tax Invoice.Documentation: Updating Individual Customers File. Responsible for reconciliation with Accounts department, maintaining and Updating Individual Project Google Sheet / ExcelCRM:...

  • Post-Sales Support Transformation Leader

    1 day ago

    Kolkata, West Bengal, India beBeeTransformation Full time ₹ 1,04,000 - ₹ 1,30,878

    Drive Transformation, Deliver ResultsJob SummaryWe are seeking a skilled Senior Associate to join our team and drive transformation in post-sales support. The ideal candidate will have strong analytical and research skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesRespond promptly to customer inquiries via phone or...

  • Post-Sales Support Specialist

    1 day ago

    Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 20,00,000

    Job TitleWe are seeking a highly motivated and analytical individual to join our team. As a key member, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining strong relationships with key customers.Responsibilities:Respond promptly to customer inquiries via phone or emailAddress and resolve...

  • Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India Go Ads Live Full time

    ►Sales Executive for Go Ads Live– On-Site (Kolkata)Are you a go-getter with a talent for building connections and driving business? Go Ads Live, a fast-growing digital marketing agency, is hiring Sales Executives or Manager to join our on-site team in Kolkata. This role is all about generating quality leads and bringing in clients through direct,...

  • Sales Executive

    13 hours ago

    Kolkata, West Bengal, India SMC Global Securities Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    JOB PROFILE Sales Executive Sales Executive Business Development - RetailJOB RESPONSIBILITIES Responsible for Client Acquisition and collecting Margin. Business/ Operational/ Functional/ Financial Perspective •To accomplish Account opening targets, set by the superiors. •Generating leads through cold calling.• Maintain a daily talk time of 4 hours...

  • Sales Executive – Luxury Furniture

    6 days ago

    Kolkata, West Bengal, India EverBlue Furnitures Full time

    We are looking for a dynamic and experienced Sales Executive to represent our high-end customised furniture brand in Kolkata. The candidate will be responsible for driving sales of luxury residential and office furniture, building relationships with architects, interior designers, corporates, and private clients, while staying closely connected to our...

  • Sales Executive – Luxury Furniture

    4 days ago

    Kolkata, West Bengal, India EverBlue Furnitures Full time

    We are looking for a dynamic and experienced Sales Executive to represent our high-end customised furniture brand in Kolkata. The candidate will be responsible for driving sales of luxury residential and office furniture, building relationships with architects, interior designers, corporates, and private clients, while staying closely connected to our...

  • Sales And Marketing Executive

    16 hours ago

    Kolkata, West Bengal, India Zest Rover Holidays Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description:A Sales & Marketing Executive is responsible for Sales & Revenue growth, overseeing the image, experience, and reputation of a CYC Group of companies. This role involves crafting a brand strategy, managing marketing campaigns, and media coverage. Key Responsibilities:1. Business Development & Sales StrategyIdentify and pursue new business...

  • Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India Feedplus Full time

    Subject: Sales Executive - Veterinary - Dog Food – Kolkata South | Join Feed+ (JRS VetCo Animal Health)Dear Candidate,We are currently hiring Sales Executive across PAN-India for our veterinary division (Dog Food).Minimum 1 year of sales experience in the veterinary field is required. This is a 100% field-based role.Role Responsibilities:Manage sales...

  • Only 24h Left Senior Associate Post-Sales support

    1 day ago

    Kolkata, West Bengal, India Genpact Full time

    Job DescriptionReady to shape the future of workAt Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...