Software Support Representative

6 days ago


Surat, Gujarat, India Silvera Technocare Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Opening:

Software Support Representative


Location: Surat, Gujarat


Apply at:

Are you passionate about
technology and customer support
?

Join
Silvera Technocare
as a
Software Support Representative
and be part of a dynamic, fast-growing team delivering top-notch software solutions


Role Overview

As a
Software Support Representative
, you'll be the first line of support for our valued customers. You'll assist users in understanding and using our software effectively, solve issues, and ensure client satisfaction.


Qualifications

  • 0 to 3 years of experience
  • Education:
    BCA
    ,
    BSc IT
    , or strong
    Computer Knowledge
  • Good communication and problem-solving skills


Key Responsibilities

Attend and respond to customer queries via calls or emails

Resolve software-related issues and provide step-by-step guidance

Maintain clear communication with internal teams

Provide technical details, updates, and support to clients

For More Info:

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