Branch Service Manager

3 days ago


Kolkata Mumbai, India Reliance Nippon Life Insurance Company (RNLIC) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role - Branch Service Manager

Location - Mumbai, Kolkata

Education - Any Graduate with min 4 to 5 years of experience in Life Insurance preferably in Branch Operations

Roles & Responsibilities

  • Driving Retention activity in the region, drive team to achieve the set targets.
  • Work with branch operations team to achieve set KPIs.
  • Co-ordination with all departments.
  • Sales support in terms of leads generation, retention, NB and ARF related work.
  • Training of CEs.

Key Performance Indicators

  • Adherence to TAT- Customer service, New business, ARF.
  • Accuracy and consistency in KPIs.-Customer service, New business, ARF
  • Customer retention (Surrender retention).
  • Audit scores, Branch Audit, BCMS and BPMS
  • Lead generation for new business.
  • Renewals, 13th Month Persistency.
  • ECS and Bank account collection.


  • Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Service Manager-BRANCH BANKING-Branch Banking Service Manager– Branch Banking KRAs:  Lead the entire Branch Operational activities of an individual Branch (Mega/ Large Branches)  Manage a Service Team.  Co-ordinate the audit of the branch - Ensuring strict adherence to compliance, audit and regulator and procedural compliance requirements....

  • Branch Manager

    3 weeks ago


    Kolkata, India Varthana Full time

    Varthana is looking for Branch Managers who will be driving all business development activities and will be responsible for revenue generation, cost management, delinquency control, and running the branch as a profit center. The candidate will be recruiting and driving a motivated sales team so as to effectively service the catchment area and ensure that...


  • Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About The Role   Job Role Manage the Service Scores of the branch Responsible for management of day to day operations of the branch. Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request Branch Lobby and customer Queue...

  • Branch Manager

    4 weeks ago


    Mumbai, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    7 days ago


    Mumbai, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    2 weeks ago


    Mumbai, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    3 days ago


    Mumbai, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    1 week ago


    Mumbai, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    4 days ago


    mumbai, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    2 weeks ago


    Mumbai, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...