Tele consultant

2 weeks ago

Ghatkopar Mumbai Maharashtra, India Pravaayu Healthcare Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position : Tele Consultant

Location : Ghatkopar

Sundays are working

Job Overview:

We are looking for a motivated and detail-oriented Teleconsultant – Diet Counsellor who will initially handle incoming leads, schedule appointments, and guide patients on our available treatments. After a few weeks of lead management and training, the candidate will transition into an active role as a Diet Counsellor, offering customized dietary guidance based on patient needs and conditions.

Roles & Responsibilities:

Phase 1 – Lead Management & Appointment Coordination (Initial phase):

● Respond promptly to incoming patient leads via calls, WhatsApp, and messages.

● Explain services offered, especially diet and lifestyle consultation.

● Schedule appointments with in-house doctors or counsellors.

● Maintain lead tracker and follow-up regularly.

● Understand patient concerns at a basic level to build rapport.

Phase 2 – Active Diet Counsellor Role (Post-training/after initial phase):

● Conduct personalized diet consultations based on Ayurvedic principles.

● Suggest dietary changes and daily routines tailored to individual conditions (e.g., obesity, PCOD, acidity, diabetes).

● Monitor patient progress and update diet charts as needed.

● Coordinate with Ayurveda doctors for integrated treatment planning.

● Educate patients on healthy eating habits and lifestyle modifications.

Key Skills & Qualifications:

● Degree/Diploma in Dietetics, Nutrition, or Ayurveda-related nutrition (Preferred).

● Excellent communication and patient-handling skills.

● Proficient in follow-ups and understanding basic health concerns.

● Comfortable with using Excel/Google Sheets and CRM tools.

● Knowledge of Ayurveda-based diet principles is an added advantage (can be trained).

Perks & Benefits:

● Hands-on training on Ayurveda-based dietary practices.

● Growth opportunity into a full-time counselling role.

● Flexible working hours (if remote).

● Completion certificate or full-time opportunity (if internship phase is involved).

Gujarati , Hindi , English is must

Interested Candidates can send cv on

Job Types: Full-time, Fresher

Pay: ₹10, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Provident Fund

Work Location: In person

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