Tele Consultant

3 days ago

Ghatkopar, India Pravaayu Healthcare Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Summary:

  • The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcareneeds, and scheduling appointments at our clinic
  • This position requires excellent communication skills, apatient-centered approach, and the ability to drive appointment bookings effectively

Key Responsibilities:

  • Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences
  • Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability
  • Clinic Services: Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries
  • Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns
  • Appointment Reminders: Send appointment reminders to confirmed patients to reduce no-show rates
  • Database Management: Maintain accurate and up-to-date records of potential patients, appointments, and interactions in the clinic's CRM system
  • Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement
  • Patient Feedback: Gather feedback and suggestions from potential patients to improve appointment booking processes and services
  • Training and Development: Participate in ongoing training and development to stay updated on clinic servicesand communication techniques

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