Telesales Executive

6 days ago

Ghatkopar Mumbai Maharashtra, India Pravaayu Healthcare Pvt Ltd Full time

**Job Title: Tele-Consultant**

**Location: Ghatkopar**

Job Summary:
The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their

healthcare needs, and scheduling appointments at our clinic. This position requires excellent

communication skills, a patient-centered approach, and the ability to drive appointment bookings

effectively.

Key Responsibilities:

- Patient Consultation: Engage in consultative conversations to understand patients'

healthcare requirements, concerns, and preferences.
- Appointment Scheduling: Schedule appointments for potential patients, ensuring an

efficient use of clinic resources and provider availability.
- Clinic Services: Provide information about the clinic's services, healthcare providers, and

procedures to address patient inquiries.
- Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled

appointments and address any questions or concerns.
- Appointment Reminders: Send appointment reminders to confirmed patients to reduce

no-show rates.
- Database Management: Maintain accurate and up-to-date records of potential patients,

appointments, and interactions in the clinic's CRM system.
- Performance Targets: Achieve and exceed performance targets related to appointment

booking and patient engagement.
- Patient Feedback: Gather feedback and suggestions from potential patients to improve

appointment booking processes and services.
- Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

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