Customer Relationship Management Manager
1 week ago
About the Role
We are looking for a detail-oriented and customer-focused CRM and showroom host to join our Jawa yazdi bsa Motorcycles dealership team at Nawab Auto World. The primary goal of this role is to manage, maintain, and optimize our customer database (CRM system) to enhance customer loyalty, drive repeat business, and support sales and service departments through targeted communication.
Key Responsibilities
CRM System Management
: Ensure the dealership's CRM platform is accurate, up-to-date, and used consistently by the sales and service teams.
Customer Data Integrity
: Monitor and clean customer data, ensuring correct segmentation based on purchase history, service needs, and contact preferences.
Retention Campaigns
: Plan and execute targeted email, SMS, and WhatsApp campaigns for anniversaries, birthdays, new product launches, and service reminders to drive customer retention.
Lead Tracking Support
: Assist the Sales Team by tracking the progress of leads through the sales pipeline within the CRM, identifying bottlenecks, and generating follow-up reports.
Customer Feedback
: Manage the process for collecting and analyzing customer satisfaction (CSI) surveys and feedback to identify areas for operational improvement.
Reporting
: Generate regular reports on customer engagement metrics, campaign effectiveness, and lead conversion rates for management review.
Requirements
1–3 years of proven experience in a CRM, Data Management, or Customer Service role (Automotive or Retail experience is highly preferred).
Strong technical proficiency with CRM software (e.g., Salesforce, HubSpot, or industry-specific tools).
Excellent analytical skills and attention to detail for data quality assurance.
Strong written and verbal communication skills for campaign drafting and internal coordination.
Bachelor's degree in Business Administration, Marketing, or a related quantitative field.
What We Offer
Competitive base salary data quality metrics.
Opportunity to work with an iconic, growing motorcycle brand – Jawa.
Key role in shaping the dealership's long-term customer loyalty strategy.
A dynamic and enthusiastic work culture.
How to Apply
Send your CV to or contact us
-
Relationship Manager
4 days ago
Jaipur, Rajasthan, India SBI Funds Management Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRoles & Responsibilities• Coordination with SBI Branches in the Region / Location.• Assume full accountability for all aspects of sales in the Branch• Coordination with SBI Branches in the Circle / RBO / Location.• Primary responsibility of a Relationship Manager is selling of SBIMF products at the location and areas in and around the identified...
-
Customer Relationship Manager
2 weeks ago
Jaipur, Rajasthan, India LabourNet Full time ₹ 4,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesCustomer Support & Service:Relationship Management:Develop and maintain strong, long-term relationships with customers, ensuring a personalised and positive experienceIssue Resolution:Handle and resolve customer complaints, issues, or feedback in a professional and timely manner, escalating to higher management if necessaryCustomer...
-
Customer Relationship Management Manager
6 days ago
Jaipur, Rajasthan, India Rambhajo by Advit Jewels Ltd. Full time ₹ 4,80,000 - ₹ 6,00,000 per yearPay Range- 40,000- 50,000 monthlyCompany DescriptionRambhajo's, established in 1921 in Jaipur, Rajasthan, is a heritage jewellery house known for its exquisite craftsmanship in Jadau (Polki), Kundan, Meena, Rosecut, and Fine Diamond jewellery. With a history spanning over 105 years and serving more than 1.15 million customers across five continents,...
-
Customer Relationship Management
1 week ago
Jaipur, Rajasthan, India INNOVISION Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearA H International Private Limited is seeking a proactive and detail-oriented CRM Executive to manage and enhance client relationships, oversee billing activities, and support day-to-day customer service operations. The ideal candidate will have strong communication skills, proficiency in MS Excel, and a customer-first mindset.Key Responsibilities:Act as the...
-
Customer Relationship Manager
4 days ago
Jaipur, Rajasthan, India Align Consultant Groups Full time ₹ 4,00,000 - ₹ 8,00,000 per yearResponsibilities:* Manage customer relationships throughout recruitment process.* Collaborate with sales team on strategic planning.* Ensure timely communication and issue resolution.Provident fund
-
Customer Relationship Manager
1 week ago
Jaipur, Rajasthan, India StarMaxx HR Services Full time ₹ 3,00,000 - ₹ 3,60,000 per yearJob Title: CRM ExecutiveLocation: Tilak Nagar, JaipurSalary: ₹25,000 – ₹30,000 per monthJob Summary:We are looking for a proactive and detail-oriented CRM Executive to manage customer relationships, ensure client satisfaction, and support business growth. The ideal candidate will handle customer queries, maintain CRM data, and assist in developing...
-
Customer Relationship Manager
2 weeks ago
Jaipur, Rajasthan, India First placement division Full time ₹ 3,00,000 - ₹ 3,60,000 per yearWe have recruitment for Customer Relationship Manager For Jewellery Industry @Jaipur Location.Candidates having Minimum 2 years of experience in Jewellery industry of Sales or customer Relation department.Having Excellent communication and English fluency, Strong interpersonal and client service skills.Jewellery Background candidates are preferred.For More...
-
Relationship Manager
4 days ago
Jaipur, Rajasthan, India Kaabil Finance Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionKaabil Finance Private Limited is dedicated to empowering individuals at the foundation of India's economic pyramid. By providing financial support to deserving customers, Kaabil Finance champions the cause of 'Atmanirbhar Bharat,' helping to build a self-reliant India. The company values inclusivity and sustainable growth, aligning itself...
-
Relationship Manager
1 week ago
Jaipur, Rajasthan, India ROSS FinCorp Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionROSS Financial Services Private Limited is a privately held financial services company specializing in the distribution of personal and business loans through leading banks and NBFCs. The company prides itself on offering tailored financial solutions to meet the unique needs of individuals and businesses. With a commitment to delivering...
-
Relationship Manager relationship officer
1 week ago
Jaipur, Rajasthan, India Vastu Housing Finance Corporation Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionVastu Housing Finance Corporation Ltd. is a Mumbai-based housing finance company dedicated to providing responsible, sustainable credit solutions across India. With a focus on financial inclusion, Vastu serves underserved and self-employed communities in peri-urban and rural areas, helping individuals and families achieve homeownership and...