Zoho People Implementation Specialist
7 days ago
Company Description
FCI CCM is a financial technology software company with a strong presence in India and the United States. We specialize in revolutionizing transactional communication processes and driving innovation for global enterprises. Our robust software empowers organizations to streamline recurring transactional communication processes via hyper-personalized messaging, in-video interaction, automated workflows, and real-time customer insights. Our flagship product, 'Varta', enables banks and financial services institutions to tap into new revenue streams by leveraging engagement signals from recurring transactional communications.
Role Description
This is a full-time, on-site role located in Noida for a Zoho People Implementation Specialist. The specialist will be responsible for the implementation of Zoho People software including configuring the system, integrating with other software, and ensuring it meets business needs. Daily tasks will include addressing customer queries, ensuring customer satisfaction, and providing training and support to clients. The role also requires analyzing business processes and offering solutions to improve efficiency.
Qualifications
- Proficiency in Software Implementation and integrating systems
- Strong expertise in Zoho people, desk, recruit, analytics etc
- Excellent Communication and Customer Service skills
- Bachelor's degree in information technology, Business Administration, or a related field
- Ability to work on-site in Noida
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