Sr. Sales Executive

2 weeks ago

Bengaluru, Karnataka, India Forth Fitness Full time ₹ 3,84,000 - ₹ 4,80,000 per year

Sales & Lead Management

  • Greet all walk-ins and handle inquiries efficiently.
  • Conduct gym tours and highlight facilities and services.
  • Convert walk-ins and phone inquiries into memberships.
  • Follow up on leads via phone, WhatsApp, or social media.
  • Maintain lead register (walk-in / call / online).
  • Promote personal training, classes, and renewal offers.

Customer Service

  • Welcome members with a friendly attitude.
  • Handle complaints and resolve issues promptly.
  • Assist members with class schedules, trainer appointments, and billing queries.
  • Ensure front desk area is always clean and organized.
  • Update member profiles in system/software.

3 Daily Operations Checklist Morning Opening Checklist (Before Members Arrive)

  • Open gym and switch on lights, AC, and music.
  • Check cleanliness of reception, floor, locker room, washrooms.
  • Ensure all equipment is working and sanitized.
  • Check attendance system and sign-in register.
  • Verify membership renewals & pending payments.
  • Set up cash float (if applicable).
  • Prepare daily sales target sheet.

Mid-Day Operations

  • Record walk-ins, inquiries, and follow-ups.
  • Track trial clients and check conversion.
  • Handle member requests & complaints.
  • Maintain front desk presence — no unattended desk.
  • Refill water dispensers and sanitize high-touch areas.
  • Check with trainers for PT sessions completed and upcoming.

Closing Checklist

  • Update sales, walk-in, and lead follow-up sheets.
  • Collect and tally daily cash and card payments.
  • Send renewal reminders for next day.
  • Record member attendance count.
  • Switch off AC, lights, and equipment safely.
  • Lock up all areas securely.
  • Submit Daily Closing Report

Job Type: Full-time

Pay: ₹18, ₹40,000.00 per month

Work Location: In person

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