Sales Assistant

3 days ago

Belgaum, Karnataka, India KNK Karts Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are seeking a proactive and detail-oriented Sales Assistant to support our Sales Executive in managing customer interactions, maintaining sales records and coordinating with internal departments. The ideal candidate will have excellent communication skills, a passion for motorsports and the ability to manage multiple tasks efficiently.

Key Roles & Responsibilities

Customer Interaction & Sales Support

- Assist the Sales Executive in handling incoming inquiries via phone, WhatsApp, email, LinkedIn, Indiamart and other platforms.

- Respond promptly and professionally to customer queries related to Go-karts, Buggies, Spares, Barriers and Track Designs.

- Provide product information, pricing and availability to potential and existing customers.

- Follow up with leads and convert inquiries into confirmed sales.

- Maintain a courteous and customer-focused approach at all times.

Sales Documentation & Reporting

- Maintain a comprehensive and up-to-date sales interaction log, including:

- Customer type (New/Existing)

- Inquiry status (Open, Work in Progress, Closed)

- Communication channel used

- Key discussion points and next steps

- Generate weekly and monthly sales reports for internal review.

- Track and report on sales performance metrics and customer feedback.

Internal Coordination

- Liaise with production, materials, logistics and finance departments to ensure timely delivery and invoicing of products.

- Coordinate with the design team for custom track layouts or product modifications.

- Raise any risks, delays or issues to the Sales Executive, the Managing Director and relevant departments promptly.

Process Improvement & Feedback

- Identify and suggest improvements in the sales process, customer engagement and documentation practices.

- Participate in regular team meetings to discuss challenges, share insights and align on goals.

Required Skills & Qualifications

- Bachelors degree in Business Administration, Marketing, or a related field.

- 1 to 2 years of experience in a sales support or customer service role (preferably in automotive or manufacturing).

- Strong verbal and written communication skills.

- Proficiency in MS Office (Excel, Word, PowerPoint).

- Ability to multitask, prioritize and manage time effectively.

- Passion for motorsports or mechanical products and knowledge in CRM tools is a plus.

What We Offer

- A dynamic and collaborative work environment.

- Opportunities to grow within the company.

- Exposure to the motorsports and recreational vehicle industry.

- Competitive salary and performance-based incentives.

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