Sales Assistant
20 hours ago
We are seeking a proactive and detail-oriented Sales Assistant to support our Sales Executive in managing customer interactions, maintaining sales records and coordinating with internal departments. The ideal candidate will have excellent communication skills, a passion for motorsports and the ability to manage multiple tasks efficiently.
Key Roles & Responsibilities
Customer Interaction & Sales Support
- Assist the Sales Executive in handling incoming inquiries via phone, WhatsApp, email, LinkedIn, Indiamart and other platforms.
- Respond promptly and professionally to customer queries related to Go-karts, Buggies, Spares, Barriers and Track Designs.
- Provide product information, pricing and availability to potential and existing customers.
- Follow up with leads and convert inquiries into confirmed sales.
- Maintain a courteous and customer-focused approach at all times.
Sales Documentation & Reporting
- Maintain a comprehensive and up-to-date sales interaction log, including:
- Customer type (New/Existing)
- Inquiry status (Open, Work in Progress, Closed)
- Communication channel used
- Key discussion points and next steps
- Generate weekly and monthly sales reports for internal review.
- Track and report on sales performance metrics and customer feedback.
Internal Coordination
- Liaise with production, materials, logistics and finance departments to ensure timely delivery and invoicing of products.
- Coordinate with the design team for custom track layouts or product modifications.
- Raise any risks, delays or issues to the Sales Executive, the Managing Director and relevant departments promptly.
Process Improvement & Feedback
- Identify and suggest improvements in the sales process, customer engagement and documentation practices.
- Participate in regular team meetings to discuss challenges, share insights and align on goals.
Required Skills & Qualifications
- Bachelors degree in Business Administration, Marketing, or a related field.
- 1 to 2 years of experience in a sales support or customer service role (preferably in automotive or manufacturing).
- Strong verbal and written communication skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to multitask, prioritize and manage time effectively.
- Passion for motorsports or mechanical products and knowledge in CRM tools is a plus.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities to grow within the company.
- Exposure to the motorsports and recreational vehicle industry.
- Competitive salary and performance-based incentives.
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