Regional Portfolio Head

4 days ago

Delhi, Delhi, India Aditya Birla Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Aditya Birla Capital Limited

Regional Portfolio Head

Location: Nehru Place, Delhi

Key Responsibilities:

  1. Sales Growth

    Achieve sales targets through the following actions:

Drive pipeline funnel to achieve book size and market share.

Monitor local market trends and competitive offerings, identifying opportunities for business expansion in the region.

Ensure minimal client attrition through strong client engagement activities, and also generate NTB business through client referrals.

Regularly engage with referral partners, chartered accountants, and brokers/agents to source new business.

Raise escalation on delinquent cases/potential NPAs and closely monitor these through the team for collection dues.

Track key accounts in the portfolio for business health and early warning signs of NPAs.

  1. Client Acquisition & Relationship Management

Acquisition of new clients by identifying potential leads and conversion strategies.

Increase area business volume through strong cross-selling initiatives and innovative product offerings.

Cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts.

Utilize technology to improve operational efficiencies and responsiveness in customer service, ensuring retention of existing customers.

Cater to client service requests and liaison with internal teams for timely resolution.

  1. Disbursal - Timely Loan Disbursement with Proper Documentation

Coordinating with internal stakeholders to process loan applications.

Responding to queries from internal teams to ensure timely and accurate disbursal.

Completing transactions with customers with the appropriate documentation.

  1. Market Intelligence

Gather market intelligence on competitive strategies, policies, and processes regularly.

Share the collected market intelligence with the Area Sales Manager to adjust business tactics accordingly.

  1. Portfolio Quality & Profitability

Track overdue accounts daily for the business and ensure timely collections.

Intervene to ensure collection on initial overdue accounts in a timely manner.

Ensure profitability by applying appropriate pricing strategies and processing fees.

Implement cost management initiatives on a timely and accurate basis.

  1. Organization Process Efficiency

Adhere to all processes for both pre and post-sourcing activities.

Provide input to the Area Sales Manager for the Sales MIS to improve reporting and operational performance.

Minimum Experience Level

3 - 6 years

Job Qualifications

Under Graduate

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