Regional Portfolio Head

2 weeks ago

Delhi, Delhi, India Aditya Birla Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities

  • Sales Growth

Achieve Sales Targets Through The Following Actions

  • Drive pipeline funnel to achieve book size and market share.
  • Monitor local market trends and competitive offerings, identifying opportunities for business expansion in the region.
  • Ensure minimal client attrition through strong client engagement activities, and also generate NTB business through client referrals.
  • Regularly engage with referral partners, chartered accountants, and brokers/agents to source new business.
  • Raise escalation on delinquent cases/potential NPAs and closely monitor these through the team for collection dues.
  • Track key accounts in the portfolio for business health and early warning signs of NPAs.
  • Client Acquisition & Relationship Management
  • Acquisition of new clients by identifying potential leads and conversion strategies.
  • Increase area business volume through strong cross-selling initiatives and innovative product offerings.
  • Cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts.
  • Utilize technology to improve operational efficiencies and responsiveness in customer service, ensuring retention of existing customers.
  • Cater to client service requests and liaison with internal teams for timely resolution.
  • Disbursal - Timely Loan Disbursement with Proper Documentation
  • Coordinating with internal stakeholders to process loan applications.
  • Responding to queries from internal teams to ensure timely and accurate disbursal.
  • Completing transactions with customers with the appropriate documentation.
  • Market Intelligence
  • Gather market intelligence on competitive strategies, policies, and processes regularly.
  • Share the collected market intelligence with the Area Sales Manager to adjust business tactics accordingly.
  • Portfolio Quality & Profitability
  • Track overdue accounts daily for the business and ensure timely collections.
  • Intervene to ensure collection on initial overdue accounts in a timely manner.
  • Ensure profitability by applying appropriate pricing strategies and processing fees.
  • Implement cost management initiatives on a timely and accurate basis.
  • Organization Process Efficiency
  • Adhere to all processes for both pre and post-sourcing activities.
  • Provide input to the Area Sales Manager for the Sales MIS to improve reporting and operational performance.

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