Executive Assistant – Remote Team Productivity and Accountability

6 days ago

Remote, India Zobone International Outsourcing Pvt. Ltd. Full time ₹ 63,00,000 - ₹ 84,00,000 per year

About the Role :

As our company grows with a significant remote team in India, we seek a highly organized, proactive Executive Assistant to take ownership of monitoring and improving staff productivity and accountability. This role requires exceptional interpersonal skills, resilience, and a tactful approach to handling sensitive performance management issues. The goal is to establish structured, transparent processes that support efficiency while maintaining team morale. He/She needs to report to the Company Director.

Key Responsibilities :

  • Implement and oversee productivity tracking systems and tools, including Zoho applications, balancing transparency and privacy.
  • Coordinate regular progress updates and reporting from remote teams, acting as the primary liaison between management and staff.
  • Develop and track measurable KPIs aligned with company goals to assess meaningful output.
  • Collect, analyze, and report productivity data, highlighting achievements and identifying potential shortcuts or issues.
  • Support management by handling day-to-day monitoring and reporting tasks.
  • Foster clear communication about accountability, setting expectations, and creating buy-in to reduce resistance.
  • Maintain documentation, streamline workflows, and escalate operational bottlenecks efficiently.
  • Support employee engagement and performance review processes to maintain motivation and improvement.

Skills and Experience :

  • Proven track record managing or supporting remote teams (please specify years).
  • Experience with productivity tracking or project management tools such as Zoho, Trello, or Asana (please specify years).
  • Excellent communication and interpersonal skills, with diplomacy in handling difficult conversations.
  • Highly organized with strong time management, analytical, and reporting abilities.
  • Resilient and proactive mindset to address challenges and foster positive outcomes.
  • Experience training remote teams on new tools or processes is an advantage.

Challenges & Expectations :

  • The role requires diplomacy to manage accountability without alienating or micromanaging staff.
  • Confidence in addressing underperformance and encouraging transparency to support growth.
  • Anticipate and tactfully manage initial resistance and resentment with empathy and clear communication.

Job Types: Full-time, Permanent

Pay: ₹50, ₹70,000.00 per month

Benefits:

  • Internet reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Application Question(s):

  • Are you experienced in using productivity or project management tools such as Zoho, Trello, or Asana?
  • Are you comfortable enforcing accountability measures even if they may not be popular with all team members? (Yes/No)

Experience:

  • executive assistant supporting remote teams: 2 years (Required)

Work Location: Remote

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