Business Change Specialist

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Business Change Specialist

About the Team

Our Global Change Management Centre of Excellence, based in Bangalore, India has oversight and end-to-end accountability for a wide portfolio of Change initiatives across operating model, process and enterprise transformation. The team works in close collaboration and partnership with functional leaders across Haleon functions bringing proven methodologies, frameworks and capability to enable effective transformational change delivery.

About the Role

We are recruiting a Business Change Specialist for our Business Change Centre of Excellence (CoE).

How the Change CoE is structured

The roles will have a matrix management structure. This will be composed of a solid "hard line" reporting line into the Change Management Centre of Excellence within the Haleon Business Services organisation, reporting to the Global Director of Change and a project "dotted" reporting line into the Haleon business programme team they are supporting.

This role is global and cross-functional in nature and will work with stakeholders across Haleon functions like Finance, Digital & Tech, HR, and Procurement amongst others.

Key responsibilities

The Business Change Specialist will be expected to:

• Operate as the business change subject matter expert (SME) partnering with business functions and the transition delivery team to deliver.
• Co-create and maintain the change impact assessment(s) and change readiness assessment(s) to support people transition activity with the wider transition delivery team(s).
• Develop and execute a change intervention (action) plan to bring stakeholders on the journey and equip them to lead people through the change.
• Create and support delivery of actionable deliverables that support people to transition into new roles / locations (deliverables span communication, engagement and knowledge transfer / training).
• Identify, document and support mitigation of change risks related to projects in their scope.
• Input into the business readiness activities (e.g. Go/No Go decisions) as required.
• Collaborate, as required, with delivery partners across Haleon.
• Contribute to continuous improvement, knowledge share and upskilling activity via a Change Community of Practice.

The list above is not exhaustive.

The successful candidate will need to demonstrate

To be effective in role, experience of the following will be essential:

• Solid understanding of how people experience change, and the change process, including drivers of change resistance / barriers to adoption.
• Experience with and knowledge of change management principles, methodologies, and tools.
• Strong written, verbal, and active listening skills.
• Strong problem solving, root cause identification, and planning skills with the ability to think big picture as well as hold the detail.
• Ability to quickly establish and maintain strong relationships at various levels of the organisation.
• Ability to influence others to drive progress toward a common vision or goal.
• Able to consider different perspectives and use these to inform recommendations.
• Adaptable mindset with a strong ability to work through ambiguity and prioritise and adapt delivery approach in a changing environment.
• Team player and able to work collaboratively with and through others.

This role will provide you the opportunity to lead key activities and progress your career as follows.

Influence and build relationships

• Establish and grow relationships across Haleon functions, teams, and leaders, demonstrating credibility as a thought leader and executor.
• Build knowledge and deeper expertise in how to influence and deliver impact through others.

Preferred experience:

PROSCI certification or Change Practitioner APMG

Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account ). If you are not sure whether the email you received is from Haleon, please get in touch.