
Team Lead/Specialist/SME
1 day ago
Hi,
Greetings from ReSource Pro
Interested candidates can also share your CV to the below email.
Job Description - Client Specialist, SDU, India
I. Basic Information
Job Title: Client Specialist
Report to: AM - Service Delivery
Department: Service Delivery Unit
Location: Bangalore, India
II. Purpose of the Position
Processes complex tasks, implements new tasks and/or manages existing tasks without supervision. Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements.
III. Principal Responsibilities
Responsibilities
Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.)
Description (Do in order to/to )
1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards.
2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.
3.Develops and implements procedures to meet quality, quantity, and timeliness standards.
4.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
5.Coaches less-experienced staff in learning procedures and insurance knowledge.
6.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions.
The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs
IV. Minimum Qualifications
Experience: 5+ years at least and 1.5+ years as a Team Lead or SME
Education Background: Bachelor Degree (Major)
Skills: Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage.
-
Team Lead
3 days ago
Bengaluru, Karnataka, India Black And White Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout ClientHiring for One of the Top most Prestigious Multinational CorporationsJob Title :Team Lead OperationsQualification :Team lead position : Only graduateRelevant Experience :Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team leadMust Have Skills :1.Excellent communication and leadership skills2.Strong...
-
Design Team Lead
4 weeks ago
Bengaluru, Karnataka, India Team Pumpkin Full timePosition Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...
-
High Salary Sme
2 weeks ago
Bengaluru, Karnataka, India 2COMS Full timeJob Opening SME-OTC Reconciliation Specialist Location Bangalore Experience 4 years We are excited to present an outstanding opportunity for a SME - OTC Over The Counter Reconciliation Specialist with one of our esteemed clients in Bangalore The ideal candidate will be responsible for ensuring the accurate management of daily...
-
Team Lead
2 weeks ago
Bengaluru, Karnataka, India Skillventory Full timeJob DescriptionResponsibilities:- Conduct credit appraisal of prospective SME clients for fund-based exposures such as Working Capital, Overdraft, Cash Credit, Term Loan, etc., and non-fund based exposures like Letter of Credit and Bank Guarantee.- Prepare detailed proposal notes and ensure timely clearance from credit sanctioning committees.- Meet clients...
-
SME Marketing
6 days ago
Bengaluru, Karnataka, India VGK Insurance Brokers Full time ₹ 6,00,000 - ₹ 12,00,000 per yearUrgent Hiring for SME Marketing for a leading Company in Insurance Broking - BDM Role Intereseted Candidates can reach out to us on Ms. Vanaja S
-
Associate SME
23 hours ago
Bengaluru, Karnataka, India Microland Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description:Hi Navya Hadige (Microland), Please find the below:Job Title:SOAR Automation SME – Securonix SpecialistLocation: BangaloreJob Type: Full-TimeExperience: 6+ in SOAR, SIEM, and Automation DevelopmentJob Summary:We are seeking a dynamic and proactive SOAR Automation SME with hands-on expertise in the Securonix platform. The ideal candidate...
-
Regional Manager-SME-Sales
1 day ago
Bengaluru, Karnataka, India Kotak Life Insurance Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout The Role Regional Manager - Channel Acquisition - SME Wholesale Banking M5-M6 I Mumbai /Delhi/Bangalore Job Role :- SME is a part of Wholesale Banking that manages lending business for Small & Medium enterprises with a turnover between 50 to 500 CR. The business is the fastest growing vertical within Wholesale Banking at Kotak and has been...
-
LogicMonitor SME
24 hours ago
Bengaluru, Karnataka, India Integrated Personnel Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob role - Support SME (LogicMonitor SME)Experience - 6 to 9 yearsLocation - BangaloreThe LogicMonitor SME is responsible for providing expert-level knowledge and support for the LogicMonitor platform. This role involves designing, implementing, and optimizing LogicMonitor solutions to ensure efficient and effective monitoring of IT infrastructure. The SME...
-
COUPA Functional SME
1 week ago
Bengaluru, Karnataka, India Tanisha Systems Full time ₹ 20,00,000 - ₹ 25,00,000 per yearPosition : COUPA Functional SME.Work Mode : Remote.Job Type : Contract to Hire.Job Description :We are seeking a Coupa Functional Subject Matter Expert (SME) to support the design, configuration, and optimization of Coupa solutions, with a focus on procurement and spend management processes.The ideal candidate will have deep functional knowledge of Coupa...
-
PingFederate SME
3 days ago
Bengaluru, Karnataka, India Talent Trek Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe're Hiring: PingFederate SME Location: Hyderabad (Remote) Type: Full-Time / ContractLooking for an experienced PingFederate expert (5+ yrs) to lead secure identity federation across global enterprise systems. Key Skills:SAML 2.0, OAuth2, OpenID ConnectLDAP, Active Directory, scripting (PowerShell/Python)High availability & IAM troubleshootingBonus:...